Contact DPSQA

Contact DPSQA

OfficeAddressPhoneEmail
Division of Provider Services and Quality Assurance700 Main Street Slot S-427
Little Rock, AR  72203-1437  
501-682-2441 

Staff

NameTitlePhoneEmail
Martina SmithDivision Director​501-396-6165Email
Sarah SchmidtDeputy Director501-320-6555Email
Melody Jones-BlackwellOffice of Long Term Care Director (Acting)501-320-6495Email
Johnathan JonesAssistant Director for Community Services Licensure/Certification​501-320-6599Email
VacantAssistant Director for Engagement and Performance
Liz MillerHuman Resources Manager​501-320-6002Email
Tracii LaettnerChief Fiscal Officer, DPSQA (Interim)​501-396-6367Email
Nikki CatonInformation Technology Manager501-320-8986Email

Abuse & Neglect Facility Reports 

NameEmailPhone
Kaye Raperemail 501-320-6256

CNA Training & Certification

NameEmailPhone
NATP Certification Unitemail 

587CNA Training Reimbursement

NameEmailPhone
NATP Certification Unitemail 

Complaints

NameEmailPhone
Faye Garlandemail501-320-6587

Criminal Background Check

NameEmailPhone
Brigham Gibson-Oliveremail 501-320-6288

Discharge Appeals

NameEmailPhone
Teresa Crowderemail501-320-6271

Enforcement (Nursing Facilities – Federal)

NameEmailPhone
Amanda Smithemail 501-320-3963

Form 704 – Medical Needs Determination for Nursing Facility Placement/Waiver

NameEmailPhone
Melody Jones Blackwell- RN Manageremail501-320-6495
Med Needs Quickbase Systememail 

Freedom of Information

NameEmailPhone
Wanda Goreeemail501-320-6119

ICF/IID Placement Determinations

NameEmailPhone
Sandrae Nicholson- RN Coordinatoremail501-320-6274
Melody Jones Blackwell- RN Manageremail501-320-6495

MDS/RAI

NameEmailPhone
Melissa Slaughter- RN Manageremail501-396-6025

MDS Upload

NameEmailPhone
Abbie Palmeremail501-320-6278
Mark Kilburnemail501-320-6260

Medical Needs Determination/PASRR

NameEmailPhone
Sandrae Nicholson- RN Coordinatoremail501-320-6274
Melody Jones-Blackwellemail501-320-6495

Medical Need Determinations for Waivers – Alternatives for Adults with Physical Disabilities | Assisted Living | ARChoices | HCBS

NameEmailPhone
Sandrae Nicholson- RN Coordinatoremail501-320-6274
Melody Jones Blackwell-RN Manageremail501-320-6495

Medicare/Medicaid Bed Certification

NameEmailPhone
Kenneth Hanftemail501-320-6194

Nursing Facility Administrator Program

NameEmailPhone
Nursing Home Administrator Licensing Unitemail 

Nursing Facility & ICF/IID Licensure

NameEmailPhone
Kenneth Hanftemail501-320-6194

Nursing Facility & ICF/IID DON Changes

NameEmailPhone
Kenneth Hanftemail501-320-6194

Nursing Facility Survey Review

NameEmailPhone
Amanda Smith- RN Supervisoremail501-320-3963
Sandra Broughtonemail501-320-6182
Connie Loweemail501-320-3932
Denita Takasakiemail501-396-6408
Candice Carrollemail501-320-6449
Theresa Forrestemail 501-320-6235

Nursing Facility State Survey

NameEmailPhone
Melody Jones-Blackwell- RN Manageremail501-320-6438
Stacey Williams- Program Manageremail501-320-6460
Sandra Broughtonemail501-320-6182

Staff Development

NameEmailPhone
Melissa Slaughter-RN Manageremail 501-396-6025

TEFRA

NameEmailPhone
Sandrae Nicholson- RN Coordinatoremail501-320-6274
Melody Jones-Blackwell- RN Manageremail501-320-6495

DPSQA Address

700 Main Street Slot S-427
Little Rock, AR  72203-1437 

DPSQA Phone Number

501-682-2441

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