Medicaid, ARHOME, and ARKids Clients

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Adult Protective Services

Adult Protective Services

1-800-482-8049 – Adult Maltreatment Hotline
Report Adult Maltreatment Online Here

What is Adult Protective Services (APS)?

Adult Protective services housed in the Division of Aging, Adult, and Behavioral Health Services within the Department of Human Services, is mandated by state law to investigate maltreatment, abuse, neglect, and exploitation of people age 18 and older, who are:

  • Impaired by mental or physical disease, and as a result, cannot protect themselves from abuse, neglect, or exploitation.
  • Endangered, which means, found in a situation or condition that poses a danger to themselves and does not understand the consequences of staying in that situation or condition.

While APS investigates maltreatment complaints of individuals residing in the community, The Office of Long Term Care handles complaints of individuals residing in long-term care facilities.

To learn more, visit the links below:

Staff

NameTitleEmail
Jennifer ReynoldsDirectorJennifer.Reynolds@dhs.arkansas.gov
Natasha LucasField Operations ManagerNatasha.Lucas@dhs.arkansas.gov