Options Counseling is a program administered by the Arkansas Department of Human Services’ Division of Provider Services and Quality Assurance. The program requires nursing facilities and Assisted Living Facilities Level II to offer newly admitted residents and residents applying for Medicaid the opportunity to receive counseling regarding long-term care options that include alternatives to facility placement. Documentation of new admissions/offers of counseling must be submitted to the Arkansas Department of Human Services.
Below are links to the website for on-line submissions of new admissions/offers of counseling, as well as relevant documentation and instructions.
Options Counseling Links and Documents
- On-Line Submissions Website (Opens in New Window)
- On-Line Submission Instructions (PPTX)
- Options Counseling Regulations (PDF)
- Form DHS-9571 – Options Counseling FAX Submission Form (Use only if on-line submission is not possible)