The Official Website of the State of Arkansas

Division of Provider Services & Quality Assurance

The Division of Provider Services and Quality Assurance improves the life of Arkansans by engaging Medicaid providers and providing high-quality oversight.

Learn More About DPSQA

Report Facility Complaints, Incidents, Accidents, and Maltreatment

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MARTINA SMITH

DPSQA Director

Martina Smith

Martina Smith serves as the Director for the Division of Provider Services and Quality Assurance.
Learn More About Director Smith

Report Facility Complaints, Incidents, Accidents, and Maltreatment

Report here
MARTINA SMITH

DPSQA Director

Martina Smith

Martina Smith serves as the Director for the Division of Provider Services and Quality Assurance.
Learn More About Director Smith

About DPSQA

Contact DPSQA

Community Services Licensure and Certification

Consumer Long-Term Care Information

Freedom of Choice

Division Policies & Rules

File an Incident or Accident Report

Frequently Asked Questions

Forms & Documents

Information for Providers

Occupational Licensing (Certified Nurse Aide/ Nursing Home & PRTF Administrator)

Arkansas Lifespan Respite

Office of Long Term Care

OLTC Staffing

Provide Feedback

Proposed Rules

Enterprise Licensing System (ELS)

Psychiatric Residential Treatment Facilities (PRTF)

Placement and Residential Licensing

DPSQA Memorandums & Reporting

Helpful Links

Survey Protocols
Filing a Complaint
ELS
Background Checks
Policies & Regs

DHS News

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DHS Calendar

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Jun
17
Hospital Based Residential Treatment for Substance Use Disorder – DHS Public Hearing
June 17 | 
9:30 am

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Jun
17
Acute Rehabilitation Unit within a Hospital and update to the Medicaid Utilization Management Program (MUMP) – 2nd DHS Public Hearing
June 17 | 
9:00 am

View Details

Posted by: 
  • Division of Medical Services (DMS)
Jun
23
ARHOME Community Engagement and Work Requirement Townhall – Hope
June 23 | 
5:00 pm
- 6:00 pm

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Posted by: 
  • Division of Medical Services (DMS)
Jun
24
Child Welfare Agency Review Board – June 2026
June 24 | 
1:30 pm

View Details

Posted by: 
  • Division of Children & Family Services (DCFS) , 
  • Placement and Residential Licensing Unit (PRLU)