If you have TEFRA billing or invoice questions, please call the TEFRA Premium Unit at 1-866-239-9938.
| County | Contact | Phone |
| Arkansas | Donna Martindale | 870-325-6218 |
| Ashley | Donna Martindale | 870-325-6218 |
| Baxter | Traci Culling | 870-909-6020 |
| Benton | Traci Culling | 870-909-6020 |
| Boone | Traci Culling | 870-909-6020 |
| Bradley | Donna Martindale | 870-325-6218 |
| Calhoun | Shalonda Green | 870-773-0563 |
| Carroll | Traci Culling | 870-909-6020 |
| Chicot | Donna Martindale | 870-325-6218 |
| Clark | Shalonda Green | 870-773-0563 |
| Clay | Milissa Gentry | 870-759-6132 |
| Cleburne | Karen Head | 501-745-4192 |
| Cleveland | Donna Martindale | 870-325-6218 Ext. 124 |
| Columbia | Susan Culberson | 870-773-0563 |
| Conway | Karen Head | 501-745-4192 Ext. 110 |
| Craighead | Milissa Gentry | 870-759-6132 |
| Crawford | Traci Culling | 870-909-6020 |
| Crittenden | Milissa Gentry | 870-759-6132 |
| Cross | Milissa Gentry | 870-759-6132 |
| Dallas | Shalonda Green | 870-773-0563 |
| Desha | Donna Martindale | 870-325-6218 Ext. 124 |
| Drew | Donna Martindale | 870-325-6218 Ext. 124 |
| Faulkner | Karen Head | 501-745-4192 Ext. 110 |
| Franklin | Traci Culling | 870-909-6020 |
| Fulton | Milissa Gentry | 870-759-6132 |
| Garland | Shalonda Green | 870-773-0563 |
| Grant | Donna Martindale | 870-325-6218 Ext. 124 |
| Greene | Milissa Gentry | 870-759-6132 |
| Hempstead | Shalonda Green | 870-773-0563 |
| Hot Spring | Shalonda Green | 870-773-0563 |
| Howard | Shalonda Green | 870-773-0563 |
| Independence | Milissa Gentry | 870-759-6132 |
| Izard | Milissa Gentry | 870-759-6132 |
| Jackson | Milissa Gentry | 870-759-6132 |
| Jefferson | Donna Martindale | 870-325-6218 Ext. 124 |
| Johnson | Karen Head | 501-745-4192 Ext. 110 |
| Lafayette | Susan Culberson | 870-773-0563 |
| Lawrence | Milissa Gentry | 870-759-6132 |
| Lee | Donna Martindale | 870-325-6218 Ext. 124 |
| Lincoln | Donna Martindale | 870-325-6218 Ext. 124 |
| Little River | Susan Culberson | 870-773-0563 |
| Logan | Traci Culling | 870-909-6020 |
| Lonoke | Karen Head | 501-745-4192 Ext. 110 |
| Madison | Traci Culling | 870-909-6020 |
| Marion | Traci Culling | 870-909-6020 |
| Miller | Susan Culberson | 870-773-0563 |
| Mississippi | Milissa Gentry | 870-759-6132 |
| Monroe | Donna Martindale | 870-325-6218 Ext. 124 |
| Montgomery | Susan Culberson | 870-773-0563 |
| Nevada | Susan Culberson | 870-773-0563 |
| Newton | Traci Culling | 870-909-6020 |
| Ouachita | Shalonda Green | 870-773-0563 |
| Perry | Karen Head | 501-745-4192 Ext. 118 |
| Phillips | Donna Martindale | 870-325-6218 Ext. 124 |
| Pike | Shalonda Green | 870-773-0563 |
| Poinsett | Milissa Gentry | 870-759-6132 |
| Polk | Traci Culling | 870-909-6020 |
| Pope | Karen Head | 501-745-4192 Ext. 110 |
| Prairie | Karen Head | 501-745-4192 Ext. 110 |
| Pulaski | Theresa Kelley | 501-371-1157 |
| Randolph | Milissa Gentry | 870-759-6132 |
| Saline | Shalonda Green | 870-773-0563 |
| Scott | Traci Culling | 870-909-6020 |
| Searcy | Traci Culling | 870-909-6020 |
| Sebastian | Traci Culling | 870-909-6020 |
| Sevier | Shalonda Green | 870-773-0563 |
| Sharp | Milissa Gentry | 870-759-6132 |
| St. Francis | Donna Martindale | 870-325-6218 Ext. 124 |
| Stone | Karen Head | 501-745-4192 Ext. 110 |
| Union | Susan Culberson | 870-773-0563 |
| Van Buren | Karen Head | 501-745-4192 Ext. 110 |
| Washington | Traci Culling | 870-909-6020 |
| White | Karen Head | 501-745-4192 Ext. 110 |
| Woodruff | Karen Head | 501-745-4192 Ext. 110 |
| Yell | Karen Head | 501-745-4192 Ext. 110 |
You can download the list here: DHS TEFRA Processing Manager list
