Medicaid, ARHOME, and ARKids Clients

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Helpful Information for Providers

Helpful Information for Providers

What’s New for Arkansas Medicaid Providers

Content Updated October 6, 2022

Magellan Pharmacy Point of Sale System Will Be Down

Magellan will be performing maintenance to the pharmacy point of sale system beginning October 15th at 10:01 PM CT and ending October 16th at 12:01 AM CT. The pharmacy point of sale claims system will be down during this timeframe.

Personal Care, Attendant Care, and Respite Transition from MMIS to EVV

Claims for the following services must be submitted through an EVV system as soon as possible to avoid payment-impacting issues when the MMIS is no longer available.

  • Attendant Care
  • Personal Care 21 and Over
  • Personal Care 21 and Under
  • Respite

If you need assistance with the EVV transition, please contact:

Covid-19 Information from DHS

As the threat from COVID-19 continues, important information on what DHS is doing about coronavirus as well as reliable, up-to-date information about how the virus is affecting the State can be found on the DHS website.

Get the latest Covid-19 information for providers.

New Official Notices

Please click here for the latest official notices.

New Provider Manual Updates

Added 10/5/22
Arkansas Medicaid released a Federally Qualified Health Center (FQHC) provider manual update. View the FQHC-1-22 transmittal letter. View the changes to the FQHC provider manual.

Arkansas Medicaid released a Nurse Practitioner provider manual update. View the NURSEPRA-2-21 transmittal letter. View the changes to the Nurse Practitioner provider manual.

Arkansas Medicaid released a Rural Health Clinic (RHC) provider manual update. View the RURLHLTH-1-22 transmittal letter. View the changes to the Rural Health Clinic provider manual.

Arkansas Medicaid released a Physician provider manual update. View the PHYSICN-4-21 transmittal letter. View the changes to the Physician provider manual.

Arkansas Medicaid released a Section I all provider manuals update. View the SecI-2-21 transmittal letter. View the changes to Section I of all provider manuals.

Added 9/21/22
Arkansas Medicaid released a Section V all provider manuals update. View the SecV-10-22 transmittal letter. View the changes to Section V of all provider manuals. View form AAS-9503, Living Choices Person-Centered Service Plan. View form AAS-9511, Provider Communications Form, Change of Client Status.

Added 9/20/22
Arkansas Medicaid released a Living Choices Assisted Living (LCAL) provider manual update. View the LCAL-2-20 transmittal letter. View the LCAL provider manual update.

New RA Messages

Added 10/6/22
Arkansas Medicaid released an RA message to Adult Behavioral Health Services for Community Independence (ABHSCI), ARChoices in Home Care Home and Community-Based 2176 Waiver, ARKids First-B, Child Health Services/Early and Periodic Screening, Diagnosis, and Treatment (EPSDT), Episodes of Care, Outpatient Behavioral Health Services (OBHS), Rehabilitative Hospital, and Rehabilitative Services for Persons with Physical Disabilities (RSPD) providers. View the RA message regarding Therapeutic Communities Rate Update.

Added 9/29/22
Arkansas Medicaid released an RA message to Pharmacy providers. View the RA message regarding Magellan Pharmacy Point of Sale System Will Be Down.

DMS Address

P.O. Box 1437, Slot S401
Little Rock, AR 72203-1437

DMS Phone Number

501-682-8292
Fax: 501-682-1197

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