Medicaid, ARHOME, and ARKids Clients

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Helpful Information for Providers

Helpful Information for Providers

What’s New for Arkansas Medicaid Providers

Content Updated June 28, 2022

Personal Care, Attendant Care, and Respite Transition from MMIS to EVV

Claims for the following services must be submitted through an EVV system as soon as possible to avoid payment-impacting issues when the MMIS is no longer available.

  • Attendant Care
  • Personal Care 21 and Over
  • Personal Care 21 and Under
  • Respite

If you need assistance with the EVV transition, please contact:

Arkansas Medicaid Refund Submission

Effective June 8, 2022, all providers who wish to submit a refund check to Arkansas Medicaid for overpayment or retrospective review must mail the check to the following address:
Arkansas Department of Human Services
PO Box 505616
St. Louis, MO 63150-5616

Checks mailed to the incorrect address will delay the refund process and the outstanding amount due to Arkansas Medicaid will be subject to recoupment on upcoming remittance advices.

Covid-19 Information from DHS

As the threat from COVID-19 continues, important information on what DHS is doing about coronavirus as well as reliable, up-to-date information about how the virus is affecting the State can be found on the DHS website.

Get the latest Covid-19 information for providers.

New Official Notices

Please click here for the latest official notices.

New Provider Manual Updates

Added 6/28/22
Arkansas Medicaid released provider manual Developmental Therapy Services. View the DTS-New-21 transmittal letter. View changes to the Developmental Rehabilitation Services provider manual, which is renamed Developmental Therapy Services.

Arkansas Medicaid released a provider manual update to Visual Care providers. View the VISUAL-3-21 transmittal letter. View changes to the Visual Care provider manual.

Added 6/27/22
Arkansas Medicaid released a provider manual update to Ambulatory Surgical Center (ASC) providers. View the ASC-1-21 transmittal letter. View changes to the ASC provider manual.

Arkansas Medicaid released a provider manual update to Chiropractic providers. View the CHIRO-2-21 transmittal letter. View changes to the Chiropractic provider manual.

Arkansas Medicaid released a provider manual update to Certified Nurse-Midwife (CNM) providers. View the CNM-3-21 transmittal letter. View changes to the CNM provider manual.

Arkansas Medicaid released a provider manual update to Federally Qualified Health Center (FQHC) providers. View the FQHC-3-21 transmittal letter. View changes to the FQHC provider manual.

Arkansas Medicaid released a provider manual update to Nurse Practitioner providers. View the NURSEPRA-4-21 transmittal letter. View changes to the Nurse Practitioner provider manual.

Arkansas Medicaid released a provider manual update to Physician providers. View the PHYSICN-5-21 transmittal letter. View changes to the Physician provider manual.

Arkansas Medicaid released a provider manual update to Podiatrist providers. View the PODIATR-2-21 transmittal letter. View changes to the Podiatrist provider manual.

Arkansas Medicaid released a provider manual update to Portable X-Ray Services providers. View the PORTX-2-21 transmittal letter. View changes to the Portable X-Ray provider manual.

Arkansas Medicaid released a provider manual update to Rehabilitative Hospital providers. View the REHABHSP-2-21 transmittal letter. View changes to the Rehabilitative Hospital provider manual.

Arkansas Medicaid released a provider manual update to Rural Health Clinic (RHC) providers. View the RURLHLTH-3-21 transmittal letter. View changes to the Rural Health provider manual.

Arkansas Medicaid released a provider manual update to Occupational Therapy, Physical Therapy, and Speech-Language Pathology Services providers. View the THERAPY-2-21 transmittal letter. View changes to the Occupational Therapy, Physical Therapy, and Speech-Language Pathology Services provider manual.

Added 6/21/22
Arkansas Medicaid released two provider manual updates to Hospital providers. View the HOSPITAL-2-22 transmittal letter. View changes to the Hospital provider manual (2-22).

View the HOSPITAL-4-21 transmittal letter. View changes to the Hospital provider manual (4-21).

Arkansas Medicaid released an all provider manuals update for Section V. View the SecV-7-22 transmittal letter. View changes to DMS-0601.

Added 6/13/22
Arkansas Medicaid released an all provider manuals update for Section V. View the SecV-6-22 transmittal letter. View changes to Section V of all provider manuals.
View changes to DMS-671.
View changes to the Explanation of Check Refund.

Added 6/2/22
Arkansas Medicaid released a provider manual update to IndependentChoices providers. View the INCHOICE-1-22 transmittal letter. View changes to the IndependentChoices provider manual.

Arkansas Medicaid released an all provider manuals update for Section IV. View the SecIV-1-22 transmittal letter. View changes to Section IV of all provider manuals.

New RA Messages

Added 6/9/22
Arkansas Medicaid released an RA message to all providers. View the RA message regarding Arkansas Medicaid Refund Submission.

DMS Address

P.O. Box 1437, Slot S401
Little Rock, AR 72203-1437

DMS Phone Number

501-682-8292
Fax: 501-682-1197

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