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Helpful Information for Providers

Helpful Information for Providers

What’s New for Arkansas Medicaid Providers

Content Updated April 25, 2024

Magellan Pharmacy Point of Sale System Will Be Down

Magellan will be performing maintenance to the pharmacy point of sale system beginning
Saturday, May 4 at 10:00 PM CT and lasting approximately 3 hours, until Sunday, May 5 at 1:00 AM CT. The pharmacy point of sale claims system will be down during this timeframe.

Diabetic Supplies Update

As previously communicated, Arkansas Medicaid is updating the billing processes for diabetic supplies including Continuous Glucose Monitors (CGM), which will be changing to a pharmacy claim type submission by both pharmacies and DME providers. Because the rule is still pending approval, the official start date is postponed. Additional communications will be provided closer to the date of implementation.

Please visit the pharmacy website http://ar.magellanrx.com for all diabetic supply announcements and criteria. The Magellan Help Desk can be reached Monday through Friday, from 8:00 a.m. to 5:00 p.m., at (800) 424-7895.

Annual Billing Conference on May 9, 2024

The MMIS Outreach Team has big news! They will not host five regional Annual Billing Workshops this fall. Instead, they will now host one centralized Annual Billing Conference for ALL Arkansas Medicaid providers on May 9, 2024. Register now or learn more on the Provider Training webpage.

Covid-19 Information from DHS

Important information on what DHS is doing about coronavirus as well as reliable, up-to-date information about how the virus is affecting the State can be found on the DHS website.

Get the latest Covid-19 information for providers.

New Official Notices

Please click here for the latest official notices.

New Provider Manual Updates

Added 4/24/24
Arkansas Medicaid released a Section V all provider manuals update. View the SecV-5-23 transmittal letter. View changes to Section V all provider manuals.

Added 4/24/24
Arkansas Medicaid released a Section V all provider manuals update. View the SecV-4-24 transmittal letter. View modified forms DMS-845, PCMH Pooling Request Form, and DMS-846, PCMH Practice Withdrawal Form.

Added 4/15/24
Arkansas Medicaid released a Section V all provider manuals update. View the SecV-3-24 transmittal letter.

Added 4/4/24
Arkansas Medicaid released a Section I all provider manuals update. View the SecI-5-23 transmittal letter. View changes to Section I of all provider manuals.

Added 3/31/24
Arkansas Medicaid released an ARKids First-B provider manual update. View the ARKIDS-4-23 transmittal letter. View changes to the ARKids First-B provider manual.

Arkansas Medicaid released an Early Intervention Day Treatment provider manual update. View the EIDT-1-23 transmittal letter. View changes to the EIDT provider manual.

Arkansas Medicaid released a Child Health Services/Early and Periodic Screening, Diagnosis, and Treatment (EPSDT) provider manual update. View the EPSDT-3-23 transmittal letter. View changes to the EPSDT provider manual.

Arkansas Medicaid released a Section V all provider manuals update. View the SecV-2-24 transmittal letter. View changes to Section V of all provider manuals.

New RA Messages

Added 4/25/24
Arkansas Medicaid released a remittance advice message to Pharmacy providers. View the message regarding Magellan Pharmacy Point of Sale System Will Be Down.

Arkansas Medicaid released a remittance advice message to Registered, Non-Credentialed providers. View the message regarding Physician Assistants Regarding Change to Medicaid Enrollment.

Arkansas Medicaid released a remittance advice message to Pharmacy, Physician, and Prosthetic providers. View the message regarding Pharmacy Billing of CGM and Diabetic Supplies Delayed.

Added 4/18/24
Arkansas Medicaid released a remittance advice message to Podiatrist providers. View the message regarding Claims Paid in Error When More Than TWO PODIATRY VISITS ALLOWED PER STATE FISCAL YEAR.

Added 4/4/24
Arkansas Medicaid released a remittance advice message to Transportation providers. View the message regarding Additional Origin/Destination Modifiers Available for A0427 and A0429.

Arkansas Medicaid released a remittance advice message to Physician and Independent Radiology providers. View the message regarding PA Required on A9513.

Added 3/29/24
Arkansas Medicaid released a remittance advice message to all providers. View the message regarding New PWK Segment Requirement for 837P and 837I Fee-For-Service Non-COBA Medicare Crossover Claims.

Arkansas Medicaid released a remittance advice message to Area Health Education Center (AHEC), Ambulatory Surgical Center (ASC), Hospital, and Physician providers. View the message regarding Transplant Billing.