Division of Medical Services

Health Care Portals System Status

The Health Care Portals will be unavailable Saturday, June 19 from 9:00 p.m. until
11:59 p.m. for scheduled maintenance. Eligibility verification, claims entry, and all other portal functions will be unavailable during this maintenance window. We apologize for any inconvenience.

Gainwell Technologies

System Maintenance Schedule

System maintenance is scheduled on the first and third Saturday of each month from 9:00 p.m. to 2:00 a.m. and on the last Tuesday of each month from 7:00 p.m. to 9:00 p.m.

During these maintenance periods, you may not be able to verify eligibility or submit claims interactively. Batch transactions received during these periods will be held in queue and will be processed as soon as maintenance is complete. Pharmacy claims will not be affected.

View or print the Gainwell Technologies observed holiday schedule.

DMS Address

P.O. Box 1437, Slot S401
Little Rock, AR 72203-1437

DMS Phone Number

501-682-8292
Fax: 501-682-1197

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