The Health Care Portals will be unavailable Tuesday, September 28 from 7:00 p.m. until 9:00 p.m. and Saturday, October 2 from 9:00 p.m. until 11:59 p.m. for scheduled maintenance. Eligibility verification, claims entry, and all other portal functions will be unavailable during these maintenance windows.
We apologize for any inconvenience.Gainwell Technologies
System Maintenance Schedule
System maintenance is scheduled on the first and third Saturday of each month from 9:00 p.m. to 2:00 a.m. and on the last Tuesday of each month from 7:00 p.m. to 9:00 p.m.
During these maintenance periods, you may not be able to verify eligibility or submit claims interactively. Batch transactions received during these periods will be held in queue and will be processed as soon as maintenance is complete. Pharmacy claims will not be affected.