New Provider Workshop at AFMC

June 10, 2025
9:00 AM-1:00 PM
Held at the AFMC Offices – Multipurpose Room
1020 West 4th Street, Little Rock AR 72201 | Map

This workshop is geared towards new providers but is also a beneficial refresher course for established providers. Medicaid billing and policy information will be covered in this workshop.

Register now!

Quick Track Training

AFMC proudly announces the quick track training series featuring short videos and corresponding handouts to get you up to speed — quickly! Each short episode in this series will instruct you on a particular skill so you can master what you need right now.

Video Links	Guides
Eligibility Verification Video	Eligibility Verification Guide
Explanation of Refund Check Form Video	View the updated Explanation of Refund Check form.
Extension of Benefits Video	Prior Authorization Job Aid
Files Exchange for HCI Video	Files Exchange for HCI Guide
How to Adjust/Edit a Claim Video	How to Adjust/Edit a Claim Guide
How to Access a PA Letter Video	How to Access a PA Letter Guide
How to Check Claim Status Video	How to Check Claim Status Job Aid
How to Copy a Claim Video	How to Copy a Claim Guide
How to Correct Claim Denials Video	How to Correct Claim Denials Guide
	How to Determine Benefit Plan Coverage
How to Submit a Claim with Third Party Liability Video	How to Submit a Claim with Third Party Liability Guide
How to Submit a LTC Census Video	How to Submit a LTC Census Guide
New! How to Submit an Inpatient Crossover Claim Video	How to Submit an Inpatient Crossover Claim Guide
How to Submit an Outpatient Crossover Claim Video	How to Submit an Outpatient Crossover Claim Guide
How to Submit a Professional Crossover Claim Video	How to Submit a Professional Crossover Claim Guide
Prior Authorization Introduction Video How to Create a Prior Authorization Request **Coming soon! -How to Submit an Attachment to a Prior Authorization -How to Search for a Prior Authorization -How to Request a Reconsideration for Prior Authorization -How to Request an Extension on a Medicaid Utilization Management Program (MUMP) Prior Authorization	Prior Authorization Job Aid **The PA Job Aid will cover each of these topics.
How to Navigate Medicaid Manuals Video	How to Navigate Medicaid Manuals Guide
Navigating the DHS Website Video	Navigating the DHS Website Guide
Portal Password Reset Video	Portal Password Reset Guide
Procedure Code Linking Tables
Timely Filing Video	Timely Filing Guide
How to Void a Claim Video	How to Void a Claim Guide

When you’re ready, go to the Health Care Provider Portal to use what you’ve learned!

Medicaid 101 Webinars

AFMC will host a Medicaid 101 webinar each month for new and established providers and their billers. Each webinar is scheduled from 9:00 – 11:30 a.m. Dates are listed below. When registration opens, the webinar date will link to the online registration page.

April 22, 2025

May 27, 2025

June 24, 2025

Webinar Agenda

• Provider Enrollment
• Provider Information
• Policy Manuals and Fee Schedules
• Prior Authorizations
• Healthcare Portal
• Things to Remember
• Medicaid Tools and Resources
• Eblast Sign-Up Link
• Medicaid Contacts
• Evaluations
• Questions

Recorded Medicaid 101 webinar

Medicaid 101 webinar presentation file

Recorded Webinars and Workshops

View previously recorded webinars and workshops to learn at your convenience!

Audience	Content
All Providers	2024 Annual Billing Conference Recording Annual Billing Conference Presentation Jonathan Bibb Medicaid Provider Enrollment Compendium Presentation AFMC Provider Relations
All Providers	HealthCare Provider Portal Registration
All Providers	MyARMedicaid Application Webinar
All Providers	2024 New Provider Workshop
All Providers	Procedure Code Linking Tables Training
ARChoices (Attendant Care and Respite) and Personal Care	EVV Webinar
NEW! Children’s Advocacy Center Providers	Children’s Advocacy Centers Billing Webinar – 01/22/2025
Dental Providers	Submitting and Reviewing Dental Claim Form
Developmental Rehabilitative Services and DDS Non-Medicaid Providers	First Connections Webinar
Long Term Care Workshop	Long Term Care Workshop (see presentation files below in Training Materials for Download)
Nursing Homes	Nursing Home Claims and Census Forms
Providers Billing with an Institutional Claim Form	Submitting and Reviewing Institutional Claim Form
Providers Billing with a Professional Claim Form	Submitting and Reviewing Professional Claim Form

Training Materials for Download

The following materials are available for download and can help you learn at your own pace.

Topic	File Name
Attendant Care	AttendCare.pdf
Home Delivered Meals	HomeMeals.pdf
Long Term Care Workshop Presentation	LTCworkshop.pdf
Medicaid 101	Medicaid101.pdf
New Provider Workshop Presentation	NewProvWrkshp.pdf
Personal Care Presentation	MMIS Training and Education Personal Care Webinar Presentation
Personal Emergency Response System	PersEmerRespSys.pdf
Provider Portal Functionality – Draft Claims	DraftClaims.pdf
Targeted Case Management – Providing Needed Resource Information for ARChoices Waiver Clients	TargetedCaseMgmt.pdf

Dental Job Aids

Job Aid	File Size
Adult Denture Quick Start Guide	191k
How to Submit a Dental Claim	11MB
How to Submit a Dental Claim video
How to Verify Dental Eligibility	4.8MB

MMIS Job Aids

Job Aid	File Size
Frequently Asked Questions for Portal Registration	462k
Frequently Asked Questions for Trading Partners Enrollment	264k
How to Check Claim Status	704k
How to File an Institutional Crossover Claim	2.3MB
How to File an Outpatient Institutional Crossover Claim	2.3MB
How to File a Professional Crossover Claim	5MB
How to Link a Trading Partner ID	1.1MB
How to Update PCP Caseload	795k
How to Upload Documents	1.5MB
Maternal Life360 HOME Portal	1.4MB
MMIS Eligibility Verification	4.5MB
MMIS Files Exchange for HCI	1.2MB
Prior Authorization	3.6MB
Registering on the Portal—Delegate	2MB
Registering on the Portal—Provider	1.7MB
Registering on the Portal—Trading Partners	957k
Search Payment History	850k
Submitting and Reviewing a Claim	1.6MB
Trading Partner ID Enrollment	1.4MB
Treatment History	766k

Archived Training Information

Archived Webinars:

Audience	Content
All Providers	2023 Annual Billing Workshop Recording AFMC MMIS Outreach Team Behavioral Health Services in a PCP Setting and Single Entities (FQHC and AHECS) Provider Enrollment Updates Fraud and Abuse – (OMIG) Prior Authorization Updates – AFMC Clinical Services Prior Authorization Updates (Acentra – formerly Kepro) EVV and Home Health January 2024 Dental Updates (Delta Dental Smiles) Dental Updates (MCNA Dental) PASSE Updates (CareSource) PASSE Updates (AR Total Care) PASSE Updates (Empower) PASSE Updates (Summit)
All Providers	2022 Annual Billing Workshop 2022 Annual Billing Workshop Presentation Provider Relations Medicaid Updates Electronic Visit Verification System Provider Enrollment Office of Medicaid Inspector General Updates Arkansas Total Care Updates CareSource Passe Empower Healthcare Solutions Summit Community Care
All Providers	Annual Virtual Billing Workshop -Pulaski (Fall 2020)
All Providers	MMIS Prior Authorization – April 25, 2019
All Providers	MAPIR