Frequently Asked Questions

Frequently Asked Questions

Q. How do I choose a nursing home or long term care facility for my loved one?

A. Consumer Long-Term Care Information

Q. How do I find a nursing home in my county?

A. Consumer Long-Term Care Information

Q. My loved one isn’t being treated well in his nursing home. What should I do?

A. https://www.arombudsman.com/

Q. How can I find my 4-digit Employment Clearance Registry ID Number?

A. The  Employment Clearance 4-digit Registry ID number can be found by following these steps:

  1. Log into your account on the Official State of Arkansas Online Criminal Background Check System
  2. Click the “History” tab
  3. Under “Search History” choose the “Company” whose 4-digit Registry ID number you are inquiring
  4. Listed after the company’s name will be a 4-digit number. That 4-digit number is the 4-digit Registry ID number.

Q .Do we use this ECR check or Headmaster’s TMU Registry for CNA applicants?

A. You may continue to use the TMU Registry for Employment Clearance Registry checks for CNA applicants only. All non-CNA applicants will need to be searched through this new alternative method. 

DPSQA Address

700 Main Street Slot S-427
Little Rock, AR  72203-1437 

DPSQA Phone Number

501-682-2441

Learn About Programs

Apply For Services

Find Service Providers

Do Business With DHS

Become A Provider

Report A Concern

Copyright 2021 © All Rights Reserved. Arkansas.gov