Agency Name:

Department of Public Safety

Contact Name:

TX DPS, Error Resolution Unit

Address:

P.O. Box 4143, Austin, Texas - 78765

Primary Phone:

(512) 424-7256

Secondary Phone:

Fax:

(512) 424-5911

Email:

errorresolution@txdps.state.tx.us

Website:

https://publicsite.dps.texas.gov/DpsWebsite/CriminalHistory/

Fee:

$3.32

Instructions:

The website above allows you to do a name-based check online with a credit card for $3.32 (includes taxes and fees).
The attached packet allows you to do a mail-in form requiring fingerprints for $25.

Agency Name:

Department of Family & Protective Services, Centralized Background Check Unit

Contact Name:

Centralized Background Check Unit

Address:

P.O. Box 149030 Mail Code 121-7, Austin, Texas - 78714

Primary Phone:

(800) 645-7549

Secondary Phone:

Fax:

Email:

TXAbuseNeglectBGC@dfps.texas.gov

Website:

http://www.dfps.state.tx.us/Background_Checks/

Fee:

$0.00

Instructions:

1. Complete Form F-500-2970 Request for Child Abuse / Neglect Central Registry and have it notarized.
2. Email Requests to State, or Fax, or Mail.
e-mail:
TXAbuseNeglectBGC@dfps.texas.gov
FAX:
512-339-5829
Mail:
CBCU TX Abuse Neglect BGC,
M/C 121-7
PO Box 149030
Austin, TX 78714-903