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DHS’s Response to COVID-19

Updates made as the situation evolves.

During this public health emergency, we want to make sure that our clients and providers across all of our programs have the latest information on what the Arkansas Department of Human Services (DHS) is doing about coronavirus (COVID-19) as well as reliable, up-to-date information about how the virus is affecting the State. Using these buttons, our providers and clients can get the latest updates from DHS:

Updates for Clients Updates for Providers

We want to assure you that providers are continuing to be paid for services, prior authorizations are being approved, applications and renewals are being processed, and services for clients will continue.

Helpful Resources During COVID-19

COVID-19 Information & Screening

If you wonder if you’ve been exposed to the coronavirus, these options are available to help:

COVID-19 Direct Care Worker Payment

On April 15, 2020, Governor Asa Hutchinson made an exciting announcement regarding payments to direct care workers work for long-term service and support (LTSS) providers. Since that announcement, DHS has gotten questions about those payments, and how direct care workers will get the payments. We have drafted a guidance document that steps providers through the process of submitting the forms to request those payments for their direct care workers. Please review this guidance, which includes links to forms you will need to submit, by clicking here

The Governor also announced that the Steering Committee has made direct care worker payments available for other providers that are not LTSS providers and for non-direct care LTSS and hospital workers. You can find information about those payments here.

We also have answers to frequently asked questions (FAQs) questions we have gotten. You can read those FAQs here.

If you have more questions, please send them to DCWPquestions@dhs.arkansas.gov, and we will respond to them as soon as possible.

Other helpful online resources:

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Tips for finding quality childcare – click here 


If you don’t have enough food for the next couple of days, here are some resources to help: 


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Little Rock Compassion Center
2618 W Roosevelt Rd 
Little Rock, AR 72204 
Office: 501-296-9114 
Website: lrcompassioncenter.org 

Our House Shelter
302 Roosevelt Rd 
Little Rock AR 72206 
Office: 501-374-7383 
Website: ourhouseshelter.org 

Union Rescue Mission
3001 Springer Blvd 
Little Rock AR 72206 
Office: 501-370-0808 
Website: urmissionlr.org 

Dorcas House
823 S Park St.
Little Rock AR 72202
Office: 501-374-4022
Website: urmissionlr.org 

Jericho Way Resource Center
3000 Springer BLVD 
Little Rock, AR 72206 
Office: 501-916-9859 
Email: mandy.davis@depaulusa.org 

St. Francis House
2701 S Elm St
Little Rock AR 72204 
Office: 501-664-5036 
Website: stfrancishouselr.org 

Under the CARES Act, DHS was provided more Emergency Solutions Grant (ESG) funding to award to organizations that are addressing homelessness and helping those at risk of becoming homeless during the pandemic. See the list of groups and their contact information here. There are four program areas that organizations may be involved in:

If you are an Arkansan who is at risk of losing your home or being evicted, the providers listed here who offer the ESG Components of Rapid Re-Housing and Homelessness Prevention may be able to help you stay in your home, including rental and housing payment assistance, if you meet income eligibility requirements. To apply call or email the ESG Contact for organizations serving your county.


Search for County-specific Resources:


Federal Laws Passed in Response to COVID-19

Federal Assistance

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Arkansas Department of Human Services
Arkansas Department of Human Services

Arkansas Department
of Human Services
(501) 682-1001

TTY: 1-800-285-1131 or dial 711 for Arkansas Relay Service

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