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Date Posted: 09/21/2018

Letter to Families Served by Ascent Children’s Health Services

This letter is being sent to families who receive services from Ascent Children’s Health Services facilities in North Little Rock, West Memphis, and Arkadelphia. Ascent formally notified DHS of its intent to close these facilities.

You can directly contact a provider that is most convenient to you. The list can be found here.

September 21, 2018   Re: Ascent Children’s Health Services facilities in North Little Rock, West Memphis, and Arkadelphia  Dear Beneficiary:   You are receiving this letter because you have been identified as a Medicaid beneficiary receiving either Early Intervention Day Treatment (EIDT) or Outpatient Behavioral Health services through an Ascent Children’s Health Services facility in Arkadelphia, North Little Rock, or West Memphis. Ascent has formally notified the Arkansas Department of Human Services of its intent to close these three Ascent locations effective October 17, 2018. These closures will not impact your eligibility for EIDT services, even if you were grandfathered in under old rules when EIDT launched earlier this year.   Attached to this letter you will find a list of Medicaid providers in the areas near these facilities. You can directly contact a provider on the attached list that is most convenient to you.    As part of your transition to a new service provider you should contact Ascent to obtain a final appointment with your service provider.  At that time, you should:  	1)  	Request a copy of your medical records from Ascent to assist your new 			provider with continuing your services, and  	2) 	Request a prescription for any medication you have been prescribed by this 		provider.  You may ask for assistance by calling the Arkansas Foundation for Medical Care (AFMC) Medicaid Beneficiary Service Center at 1-833-402-0672.  The hours are 8:00 a.m. to 4:30 p.m.  If you are a member of a PASSE, please contact your care coordinator for assistance.  If you are receiving this letter and have already transitioned to a new provider, you may use this notice to request any records your new provider may need to assist with your treatment.  Thank you.  Sincerely,   Tami Harlan Director, DHS Division of Medical Services

Arkansas Department
of Human Services
(501) 682-1001

TTY: 1-800-285-1131 or dial 711 for Arkansas Relay Service

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