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Mississippi County Staff Provides Great Support System for Administrator

Posted Date: 05/10/2018
By: Cheryl Bowling

My name is Cheryl Bowling. I’m the administrator for the Mississippi County office.  I oversee the Blytheville and Osceola offices in Mississippi County.  Between the two offices there are 50 staff members whom I supervise.  

We’re one of the few counties in Arkansas that has offices in multiple sites. So there’s always something going on.                           

However, I’m fortunate to work with a wonderful staff. Everyone works together to serve our clients. I admire how they’re always willing to go the extra mile to help people. Staff is also willing to volunteer to help their co-workers complete a task.

My staff is always ready to lend a helping hand to whoever needs it.

There’s good folk working at the Osceola and Blytheville offices. We treat our clients how we’d treat or our loved ones.

I enjoy my job because we as a staff give services to people in a region of the state that’s near and dear to me.      

Northeast Arkansas is home. Aside for a short period of time, when I attended Arkansas State University, Blytheville is the only place I’ve lived.

When I think about DHS, I can’t help but to think of my mother who worked for the agency also. She began working for DHS when I was six. So I grew up hearing about DHS and seeing different events of the agency. In many ways, I’ve always known a lot about DHS and the purpose it serves.

I officially began my tenure with DHS in May of 1986.

I started off as a caseworker at the Osceola office. I held that position for 14 years. 

I later became a frontline supervisor and maintained that post for three years. I moved over into the program eligibility coordinator role, and held that job for 8.5 years.

In 2012 I became the county administrator for Mississippi County.

Being able to help the people of Mississippi County is a blessing.  Some days the complaints are many and the words of appreciation are few.

But the compassion staff has for one another, our clients, and myself encourages me to do my job. In fact, when I am having a difficult time, someone always seems to ask how I am doing or just tell me they appreciate me or something I have done.

I’m always amazed at how a single thank you, or an act of gratitude from an employee or community member, can make my day.  For many of us, knowing that we have made a difference in the life of one person or family makes everything worthwhile.

In fact, I’ve even directed some of my friends to DHS to receive the help they need in a trying time. I’ve also become friends with some of the people I’ve helped at our office. So I appreciate my staff, and the opportunities that working for the great state of Arkansas has afforded me.       

Arkansas Department of Human Services
Arkansas Department of Human Services

Arkansas Department
of Human Services
(501) 682-1001

TTY: 1-800-285-1131 or dial 711 for Arkansas Relay Service

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