Access Arkansas Community Partner Toolkit

Access Arkansas Community Partner Toolkit

Please note that some of the features below are available now only for residents of Carroll, Hot Spring, Independence, Lafayette and Pope counties. New features will be made available to the rest of the state on a rolling basis.

COMMUNITY PARTNER TOOLKIT:

To request a community partner ID, organizations must request and complete a Partner Agreement, complete a brief online training, and create Access Arkansas accounts for each member of their staff that will be assisting clients. The completed Partner Agreement and Access Arkansas account usernames for individual staff members must be submitted to AccessARCPP@dhs.arkansas.gov. Once approved, the registered community partner will receive confirmation and can begin assisting applicants and clients.

Access Arkansas is a website for Arkansans to apply for DHS benefits. We’re updating Access Arkansas to make it easier to use and give our clients more options to apply for and manage their benefits online.

We know that you serve people in your community by helping them to get connected to Health Care (Medicaid), Supplemental Nutrition Assistance Program (SNAP), and Transitional Employment Assistance (TEA) benefits. You may even help them apply for benefits. That’s why it’s important that you also know about the updated Access Arkansas Community Partner Portal.

We have already updated Access Arkansas with Health Care benefits, and we are adding SNAP and TEA for clients this year. These new features are already available in Carroll, Hot Spring, Independence, Lafayette, and Pope counties, and they will be added on a rolling basis for residents in the rest of Arkansas.

Registered Community Partners can assist applicants and ongoing clients with Access.Arkansas.gov. To become a registered Community Partner, you must send an email AccessARCPP@dhs.arkansas.gov to start the registration process. You can also click here to sign up to receive more information. Once we receive your email, we’ll share more details about our online registration process.

Briefly, this process includes completing a short online training, attesting that your staff has completed the required training, and submitting a signed Community Partner Agreement form. This form must be electronically signed by someone with the authority to act on the behalf of your organization.

We hope you will join us as a registered Community Partner.

If you have any questions, you can reach us at AccessARCPP@dhs.arkansas.gov.

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