Medicaid, ARHOME, and ARKids Clients

Make sure your mailing address and phone number is up-to-date. Don’t miss important renewal information.

News Feed

Stay informed on the latest News.

DHS Assures Medicaid Providers of Continued Claims Processing, Encourages Medicaid Providers to File Claims Electronically


For Immediate Release:
March 23, 2020

Media Contacts: 

Marci Manley
Deputy Chief of Communications


DHS Assures Medicaid Providers of Continued Claims Processing, Encourages Medicaid Providers to File Claims Electronically


(LITTLE ROCK, Ark.) — The Arkansas Department of Human Services (DHS) continues its commitment to ensuring DHS clients get the health care services that they need and that payments are processed to providers in a timely manner. The agency assures its providers that despite the public health emergency, prior authorizations are being processed, and claims and invoices are being processed and paid.

DHS encourages Medicaid providers to submit electronic claims instead of paper claims, which allows the agency to process payments more quickly. Enrolled Medicaid providers can register for the online Medicaid Provider Portal to submit electronic claims by visiting:

If providers have questions about registering, they may contact the Arkansas Medicaid Help Desk at 1-800-457-4454.

The agency is updating its providers as the situation evolves. DHS providers can visit the DHS website for important messages and policy guidance at Providers with policy questions related to COVID-19 also may email


Share this post

Learn About Programs

Apply For Services

Find Service Providers

Do Business With DHS

Become A Provider

Report A Concern

Copyright 2022 © All Rights Reserved.