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Renew Arkansas

Renew Arkansas

ESPAÑOL | KAJIN MAJEL

Don’t risk losing your Medicaid coverage – Get ready to renew now!

Medicaid renewal letters are being mailed now, and this will continue through the summer. Check your mail often and look for any mail from the Arkansas Department of Human Services. The envelope will look like this:

Examples of renewal letters (left) and renewal form (right)

This is very important – we don’t want anyone who is eligible to lose their Medicaid!

What To Do Now

Our Renew Arkansas campaign is designed to make sure that all eligible Arkansans on Medicaid keep their coverage.

When Medicaid renewal letters start going out, you will need to do two things:

  1. Check your mail – Arkansas Medicaid will mail you a letter about your Medicaid coverage. This letter will also tell you if you need to complete a renewal form to see if you still qualify for Medicaid.
  2. Complete your renewal form – Fill out the form and return it to Arkansas Medicaid right away to avoid losing Medicaid coverage if you are eligible.

It really is that simple – Look for your Medicaid renewal form. Fill it out. Send it back. If you are still eligible for Medicaid, this will make sure you keep your coverage.

If You Have Questions About Your Renewal

Do you need assistance with your Medicaid renewal or have a question about your case?

  • Call our call center at 855-372-1084
  • Submit a question at ar.gov/accessanywhere
  • Call or visit your local county office

If you have lost health care coverage

As Arkansas Medicaid returns to normal operations and begins ending health care coverage for people who are no longer eligible, you may lose your health care. Click here to learn more about possible next steps.

Make Sure Your Contact Info is Correct

If you haven’t updated your contact information with Arkansas Medicaid recently, do it now.

It’s important for us to have your current mailing address, phone number, and email address so we can make sure you get your Medicaid renewal letter and any other important information.

You can update your information on the phone, online, or in-person:

  1. Call the Renew Arkansas hotline at 1-844-872-2660
  2. Go online at access.arkansas.gov
  3. Visit your local DHS county office to update your information (find your local office here)

Share This Information with Everyone

We need your help sharing this information. Every Medicaid beneficiary in Arkansas needs to know what to do, and you can help.

We have created social media graphics, flyers, and other materials that you can share with your friends and family. Just click on the buttons below to view them:

And we’ll post information often on our official DHS social media accounts – you can share directly from there, too! Click here to follow us on Facebook, Twitter, and Instagram.

Learn More about Renew Arkansas

Frequently Asked Questions about Renew Arkansas

We’ll update this page when new information is available, so check back here for updates.

If you have questions, you can reach out by phone, online, or in-person:

  1. Call the Renew Arkansas hotline at 1-844-872-2660
  2. Go online at access.arkansas.gov
  3. Visit your local DHS county office to update your information (find your local office here)

If you have any specific questions about your Medicaid renewal letter or form, you can also call the Medicaid Resolution Center at 1-888-987-1200 for help.