Arkansas Medicaid is pleased to announce that Doulas, Lactation Consultants, and Lactation Counselors can begin enrolling as Medicaid providers beginning September 1, 2026. This initiative supports our statewide maternal health initiative and strengthens access to high-quality perinatal and lactation support services.
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Road Map for Enrolling in Arkansas Medicaid as a Doula or Lactation Consultant/Counselor
Doulas
- Provider Enrollment Training
- Billing Training
- Provider Manual, see Section II for information specific to doulas
- Fee Schedule
- Procedure Code Table
Lactation Consultants/Lactation Counselors
- Provider Enrollment Training
- Billing Training
- Provider Manual, see Section II for information specific to lactation consultants/counselors
- Fee Schedule
- Procedure Code Table
Other Information
Contact information
AFMC Provider Relations
The AFMC Provider Relations team is available to assist with policy questions and support needs, serving as a liaison between Arkansas Medicaid providers and relevant program resources. Contact us at [email protected]. You can also locate the Outreach Specialist assigned to your area using our Outreach Specialist Map, which includes individual contact information for each specialist. AFMCOutreachSpecialistMap
AFMC MMIS Team
For billing questions and support needs, please contact the AFMC MMIS Team and refer to the Outreach Specialist Map to identify the appropriate representative for your area: Download Outreach Specialist Map
Provider Assistance Center
The Provider Assistance Center (PAC) is available to assist providers with enrollment, claims inquiries, and payment-related questions.
1-800-457-4454 toll-free or 501-376-2211
Monday through Friday 8 a.m. until 5:00 p.m.
Additional questions can be submitted here.
More Resources
Provider Question Forms
Educational Resources for Medicaid Providers
Medicaid Provider Portal
Helpful information for Medicaid Providers
Sign up here for maternal health provider enrollment updates