DHS

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DMS Services

Programs:

Service: ARKids First Health Insurance
About: ARKids First health insurance provides two coverage options for more than 70,000 Arkansas children who otherwise might have gone without. ARKids A offers low-income families a comprehensive package of benefits. ARKids B provides coverage for families with higher incomes.
Contact: Call 888-474-8275 | Spanish 800-482-8988
Website: ARKids First Health Insurance
Service: ConnectCare Program
About:

The target population for ConnectCare is most Arkansas Medicaid beneficiaries for whom Medicaid is the primary payer. Included are all beneficiaries of Aid to Families with Dependent Children, Temporary Assistance for Needy Families, and Arkansas Transitional Employment Assistance.

Need help finding a doctor or PCP? Call the ConnectCare helpline:
Toll-free 1-800-275-1131
(TDD: 1-800-285-1131)
Monday through Friday
8 a.m. – 4:30 p.m.

Website: ConnectCare Program
Service: Healthy Smiles Dental Managed Care
About:

*AFMC (For members who need to change their plan assignment)
Phone: 866-864-2499
*Special restrictions apply.

Dental Plans:

Traditional Fee-for-Service Dental Program: 

Arkansas Medicaid Dental Unit, Phone: 501-320-6230
 

Service: Medicaid Program | Overview
About: Medicaid is a program that helps pay for medically necessary medical services for needy and low-income persons. It uses state and federal government money.
Contact: 800-482-5431
Website: Arkansas Medicaid
Service: PASSE (Provider-led Arkansas Shared Savings Entity
About:

The Provider-led Arkansas Shared Savings Entity (PASSE) is a new model of organized care that will address the needs of certain Medicaid beneficiaries who have complex behavioral health and intellectual and developmental disabilities service needs. The PASSE model is a Medicaid-funded program. It does not change a person’s eligibility for Medicaid, but it changes the way services are paid for by Medicaid for certain eligible individuals.

PASSE (Provider-led Arkansas Shared Savings Entity): Website

Arkansas Total Care Arkansas Total Care’s Network List
Phone: 1-866-282-6280
Empower Healthcare Solutions Empower’s Network List
Phone:c1-866-261-1286
Summit Community Care Summit’s Network List
Phone:c1-844-405-4295

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DHS PASSE Provider Line:1-888-889-6451

Website: PASSE (Provider-led Arkansas Shared Savings Entity
Service: Vision Program
About:
Contact: 501-320-6213

Services:

Service: PASSE Office of the Ombudsman
About: It is the responsibility of the PASSE Ombudsman Office to ensure that compassion, respect, trust, and integrity- all core values of the Arkansas Department of Human Services(DHS)-are demonstrated in resolving issues or complaints from beneficiaries who are PASSE members.
Contact: PASSE Ombudsman Office: 1-844-843-7351 | Email
Website: PASSE Office of the Ombudsman
Service: Provider Enrollment
About:

Phone numbers:
(800) 457-4454
in-state toll-free 

(501) 376-2211
local and out-of-state

Website: Provider Enrollment
Service: TEFRA Program
About: TEFRA 134(a), a provision of the Tax Equity and Fiscal Responsibility Act of 1982, allows states to extend Medicaid coverage to certain disabled children. Also known as the Katie Beckett option, TEFRA is a category of Medicaid that provides care to disabled children in their homes rather than in institutions.
Contact: 1-855-372-1084
Website: TEFRA Program
Service: Title XIX (Medicaid) Program
About: Commonly referred to as Medicaid, Title XIX of the Social Security Act provides for federal grants to the states for medical assistance programs.
Website: Arkansas Medicaid
Arkansas Department of Human Services
Arkansas Department of Human Services

Arkansas Department
of Human Services
(501) 682-1001

TTY: 1-800-285-1131 or dial 711 for Arkansas Relay Service

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