DHS complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Nor does DHS exclude people or treat them less favorably because of race, color, national origin, age, disability, or sex.
DHS provides people with disabilities reasonable modification and free appropriate auxiliary aids and services to communicate effectively with us, such as:
- Qualified sign language interpreters
- Written information in other formats (large print, audio, accessible electronic formats, other formats).
DHS provides free language assistance services to people whose primary language is not English, which may include:
- Qualified interpreters
- Information written in other languages
If you need reasonable modifications, appropriate auxiliary aids and services, or language assistance services, contact your local county office or the DHS Civil Rights Coordinator.
If you believe that DHS has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance. You can file a grievance in person at any DHS office or by phone, mail, fax, or email at the following contact points.
- Phone: 501-320-6352
- Fax: 501-682-8646
- Email: [email protected]
- Mail: 108 E. 7th Street, P.O. Box 1437, Slot N101, Little Rock, AR 72203-1437
If you need help filing a grievance, the DHS Civil Rights Coordinator is available to help you and can be reached via the contact points listed below.
Jeseca Davis
Civil Rights Coordinator
(P: 501-320-6352, F: 501-682-8646, E: [email protected])
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office of Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:
U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C 20201
1-800-368-1019, 800-537-7691(TDD)
Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.
This notice is available at DHS’s website: https://humanservices.arkansas.gov
