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CES Waiver


The DDS Waiver Services section provides a variety of community-based services to eligible individuals in addition to the management, policy development, planning and administration of the Medicaid Home and Community Based Waiver.
Medicaid Home and Community Based Waiver Services are available to a limited number of individuals as an alternative to ICF/IDD placement.  Under this waiver, individuals may receive services such as Care Coordination, Supported Living Services, Non-Medical Transportation, Adaptive Equipment, Environmental Modifications, Supplemental Support Services, Consultation Services, and Crisis Intervention Services, through DDS licensed community providers.

Click here to learn about the Health Care Payment Improvement Initiative

Information on the HCBS settings rule and the Arkansas state transition plan:

In order to contact us directly regarding the HCBS settings rule, please email us at dhs.hcbs.rule.questions@dhs.arkansas.gov

To apply for Children's services, call 501-682-2277
To apply for Adult services, call 501-683-5687

Title Type
Waiver Eligibility Information (Access Arkansas)  WEB
Appeal information PDF
Children with Disabilities Service Guide | English PDF
Adults with Disabilities Service Guide | English PDF
U.S Department of Health and Human Services, Medicare and Medicaid Services WEB

Waiver Renewal

The following are for the implementation of the Waiver renewal effective October 1, 2017.

Title Type
Social History Form DOCX
CES-104 | Areas of Need Form DOCX
CES-105 | Withdrawl Form DOCX
CES-107 | Minimum Wage Change Form XLSX
CES-108 | PCSP CSR Narrative Form DOCX
CES-109 | Risk Assessment Form DOCX
CES-110 | Pro-Rated Staff Worksheets XLSX
CES-111 | Unable to Serve Form DOCX
CES-115 | Change of Address Form DOCX
CES-116 | Abeyance Monthly Report DOCX
CES-204 | Waiver Face Sheet DOCX
CES-703 | Waiver PCSP Forms DOCX
DDS CES Waiver Renewal (AR.0188.R05.02) Effective October 1, 2017 ZIP

Waiver Training

The following presentations supplement Waiver Services information.

04/20/2018 CES PASSE Training Webinar LINK

PES/PAM Systems for PA’s

As of January 2009, providers can use Provider Electronic Solutions (PES) through EDS to request Prior Authorizations for Waiver Services. DDS will use Prior Authorization Manipulation (PAM) to approve the requests with PA’s issued within 20 minutes of approval. Below is a PowerPoint presentation on these systems and the process along with MS Word documents detailing provider and DDS processes.

Title Type
Prior Authorization Manipulation (PAM) and Provider Electronic Solutions (PES) Information​ PPT
Provider PES Process PDF
DDS Staff PAM Process PD

Encrypted Email From DDS

A recent change to the DHS system allows for outgoing email containing sensitive information to be encrypted. Now DDS does not use WinZip to encrypt outgoing email nor does DDS maintain a password for email recipients.


Title Type Posted Date
CES Waiver Provider List PDF 10/13/2020


Title Type Posted Date
Waiver Service Provider Application PDF 05/09/2019
Waiver Service Provider Application Instructions PDF 05/09/2019

PAC Documents

Title Type Posted Date
CES Waiver Eligibility Packet PDF 06/05/2019
Arkansas Department of Human Services
Arkansas Department of Human Services

Arkansas Department
of Human Services
(501) 682-1001

TTY: 1-800-285-1131 or dial 711 for Arkansas Relay Service

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