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Programs & Services


Service: Adoption Services
About: DCFS helps by providing a full range of adoption services, from finding families to adopt, to keeping a voluntary adoption registry. Services are also available to birth parents who chose to place their newborns for adoption.
Contact: 501-396-6415 | Email
Website: Adoption Services
Service: Arkansas Education and Training Voucher Program (ETV)
About: The Arkansas Education and Training Voucher Program (ETV) offers funds to foster youth and former foster youth to enable them to attend colleges, universities and vocational training institutions. Students may receive up to $5000 a year for four years as they pursue higher education. The funds may be used for tuition, books or qualified living expenses. These funds are available on a first-come, first-served basis to students out of the Arkansas foster care system.
Contact: 501-682-2447 | Email
Website: Arkansas Education and Training Voucher Program (ETV)
Service: Child Abuse Prevention
About: Helpful information and resources to help prevent child abuse and neglect.
Contact: 501-682-6248
Website: Child Abuse Prevention
Service: Family Treatment Programs
About: Specialized treatment for parents and caregivers of sexually abused children is needed by the Division of Children and Family Services. This program will target non-offending adults who have no payment source for needed services. Referrals will come mainly from Pulaski County but all of Arkansas is eligible if the participant is willing to travel. Participants will receive an assessment, an initial diagnostic interview, a psychiatric review of records, individual and group psychotherapy.
Contact: 501-682-9049
Service: Fetal Alcohol Spectrum Disorder Program
About: The Fetal Alcohol Spectrum Disorder Program, through the Division of Children and Family Services, provides: FASD screening, referrals to further testing, education about the disorder and prevention, parenting education, and strategies for success of children identified to have been affected by prenatal alcohol exposure. The program focuses on identifying youth in the foster care system and connecting this population of children to resources specific to their needs. The program also focuses on identifying newborns affected by prenatal alcohol exposure as required under the recent CAPTA statute. The program works to provide services to those families through a plan of safe care, interventions, and parent education.
Contact: 501-396-6471 | Email
Service: Foster Care Unit
About: This units’ goal is foster parent support. In this unit foster parent and volunteer travel is processed as well. The Foster Care Unit also manages the RAVE texting program, and the Foster and Adoptive Provider Portal
Contact: 501-396-6477 | Email
Website: Foster Arkansas
Service: Transitional Youth Services
About: The Transitional Youth Services works with foster teens to teach them basic life skills as they transition to adulthood. The Program is educationally oriented and encourages youth to remain in school until graduation from high school and will then assist them with their post-secondary educational needs and training.
Contact: 501-682-2447


Service: Adoptive or Foster Parent Inquiry
About: Are you interested in becoming an adoptive or foster parent? Fill out this quick online form to begin the process and see if you qualify to help a child in need.
Website: Adoptive or Foster Parent Inquiry
Service: Arkansas Adoption Registry
About: Each licensed adoption agency in Arkansas is allowed by law to establish an adoption registry. Qualified persons may register to be identified to each other or to receive non-identifying information about the genetic, health and social history of adoptees placed by their agency.
Contact: 501-682-8762 | Email
Website: Arkansas Adoption Registry
Service: Arkansas Child and Family Service Review | More Information
About: The Department of Health and Human Services introduced child welfare regulations to improve outcomes for abused and neglected children, children in foster care, and children awaiting adoption. States are assessed for compliance with Federal requirements for child protective services, foster care, adoption and family preservation and support services under titles IV-B and IV-E of the Social Security Act.
Service: Arkansas Heart Gallery
About: Photographs and general descriptions of children who are waiting for an adoptive family are profiled in this website. Qualified Adoptive homes are needed for children of all nationalities, sibling groups and children with special needs to include children with emotional, mental or medical needs.
Contact: 501-396-6415 | Email
Website: Project Zero Heart Gallery
Service: Arkansas System of Care
About: Arkansas System of Care (AR SOC) is a collaborative network of community-based services and supports that are organized to meet the challenges of children and youth with moderate to severe mental health needs and their families. Families and youth work in partnership with public and private organizations so services and supports are effective, build on the strengths of individuals, and address each person’s cultural and linguistic needs. A system of care helps children, youth and families function better at home, in school, and in the community.
Service: Child Abuse and Neglect Reporting | More Information
About: Anyone who suspects child maltreatment may report. Some people (for example, doctors, teachers and school counselors) must, by law, report suspected child maltreatment. Learn how.
Contact: 1-800-482-5964
Service: Child Protective Services | More Information
About: The Child Protective Services Unit currently has approximately 115 contracts throughout the state of Arkansas are community based and designed to increase the strength and stability of families. Services are referred by DCFS caseworkers and often court-ordered by juvenile judges as part of a case plan. Currently, there are several services/programs being offered by the Child Protection Unit and these include counseling, in-home support, language interpreters, parenting education/support services, supervised visitation, support groups, in-home parenting services.
Contact: 501-396-6489
Service: Child Welfare Community Services
About: Community Services section is responsible for the direct and purchased service delivery of child welfare services throughout the state.
Contact: 501-682-8432
Service: Child Welfare Policy Management
About: The Policy Unit has the responsibility for developing, revising, promulgating and distributing division policies, procedures, publications, and forms. Various Federal and State Laws govern DCFS, and this unit is responsible for monitoring, updating and developing policy rules and regulations to maintain compliance with these laws.
Contact: 501-682-8541
Service: Child Welfare Program Planning
About: The Planning Unit’s mission is to engage in comprehensive, broad-based program planning with a goal of improvement of child and family services in the Division. Program planning includes two phases. Pre-implementation planning includes program assessment, design and development refers to all activities undertaken prior to the initiation of actual service program. It lays the foundation and groundwork for implementation of the plan. Operational planning refers to those planning efforts conducted once a service or program is implemented and includes collecting information for monitoring and evaluation purposes.
Contact: 501-682-1569
Service: Child Welfare Quality Assurance
About: The purpose of the Quality Assurance Unit is to maintain a system of quality assurance, through the use of both qualitative and quantitative measures, which will facilitate the organizational commitment to continuous quality improvement through review and evaluation of the quality of child welfare practice on the part of both DCFS direct services staff and contracted service providers.
Contact: 501-683-4322
Service: Children’s Reporting and Information System (CHRIS)
About: Children's Reporting and Information System (CHRIS) was developed to meet the needs of our family service workers. The system reduces paperwork, provides tools to track the children and families to assures that information being collected is correct.
Contact: 501-320-6503
Service: Citizens Review Panel
About: The Panel assures that requirements of the federal Child Abuse Prevention and Treatment Act (CAPTA) are incorporated into state law. The 1996 amendment to CAPTA requires states to develop and establish Citizens Review Panels in order to evaluate child protective services. Membership consists of legal, child advocacy, Court Appointed Special Advocates (CASA), parent/foster parent, and health/mental health. DCFS cannot comprise a majority on panel.
Contact: 501-396-6489
Service: Family Resource Centers
About: Provide support services to DCFS clients and other families. This support consists of job skill training, housing location, resource referral, and seminars related to improving life in the community. Family Resource Centers exist in areas that lack adequate economic and social resource. The families in the community have a strong impact on the resources that are available for them.
Contact: 501-682-2447
Service: Interstate Compact Placement of Children
About: The Interstate Compact Placement of Children (ICPC) Unit assist in moving children in need of foster care placement or adoption across state lines. When a child requires foster care or adoptive placement outside the resident state, DCFS shall use the ICPC process.
Contact: 501-682-8556
Service: Maltreatment Investigation Report Registry
About: The Central Registry Unit maintains a statewide registry for the collection of child maltreatment investigation reports. Reports made to the Department are confidential and information included in the automated data system shall be retained to assist the department in assessing future risk and safety.
Contact: 501-682-0405
Service: Parenting Education
About: Mixture of didactic, discussion, and experimental methods to teach participants anger control, behavior management, child development, and self-esteem. Groups run for 6-8 weeks.
Contact: 501-682-9049
Service: Professional Development Services
About: The purpose of the Professional Development Unit is to coordinate and monitor the title IV-E training contracts with the University Partnership and the MSW Educational Leave / Child Welfare Stipend programs. The unit also provides title IV-E fiscal support for DCFS staff attending training events
Contact: 501-683-2041
Service: Specialized Placement Services for Children in Foster Care
About: The Specialized Placement Unit provides technical and financial assistance to local county offices requiring help in locating and/or finding placements for children with emotional and/or behavioral problems. The Division provides these services through contracts with private providers or medical providers.
Contact: 501-682-8433

Arkansas Department
of Human Services
(501) 682-1001

TTY: 1-800-285-1131 or dial 711 for Arkansas Relay Service

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