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Programs & Services

The Division of Aging, Adult, & Behavioral Health Services (DAABHS) ensures an integrated system of publicly funded mental health care and alcohol, tobacco and other drug prevention and treatment services to Arkansas residents. The DAABHS provides the majority of state funded behavioral health services through contracting with community providers in multiple regions to ensure state-wide coverage. Contracted providers are required to provide a full array of traditional and specialized services including but not limited to crisis screenings, drug and alcohol assessments, diagnostic evaluations, medication management, case management, and a variety of counseling services. Contracted providers are required to provide necessary services to all Arkansans who have no payor source, or when insurance will not cover needed behavioral health services.

State-funded mental health and substance use/misuse treatment services are available in all 75 counties.

Priority Populations served through Community Mental Health Center contracts are Arkansas residents who are:

Priority Populations served through Substance Use/Misuse Treatment contracts are Arkansas residents who are:

For more information regarding the programs and services below please call DAABHS at 501-686-9164.

The programs listed below typically are funded in part or fully by DAAHBS.  Some funds may be State General Revenue, while other funds may be federal or state grant funds.

Programs:

Service: ARChoices in Homecare | More Information
About: A Medicaid home and community-based program that provides attendant care, Home-Delivered Meals, Personal Emergency Response System, Adult Day Services, Adult Day Health Services, Facility-Based Respite Care, In-Home Respite Care, and Environmental Accessibility Adaptions/Adaptive Equipment to individuals age 21 through 64 with a physical disability or individuals who are 65 and older. These individuals must meet the criteria for intermediate nursing home care.
Contact: 866-801-3435
Website: ARChoices in Homecare
Service: Arkansas SMP – Empowering Seniors to Prevent Healthcare Fraud | More Information
About: This program helps consumers understand more about healthcare fraud. It involves recruiting retired persons to teach Medicare and Medicaid beneficiaries to recognize and report healthcare fraud.
Contact: 866-726-2916
Website: Arkansas SMP – Empowering Seniors to Prevent Healthcare Fraud
Service: Community Mental Health Centers
About: The Department of Human Services contracts with 12 Community Mental Health Centers (CMHC) across the state to ensure state-funded mental health services are available to those without insurance coverage for needed services. CMHCs are required to provide a broad range of services including crisis screenings, medication management, rehabilitative day services, and services for persons experiencing their first significant episode of a serious mental illness.
Website: Community Mental Health Centers Directory & Map
Service: Crisis Stabilization Units (CSU)
About: CSU were developed for the purpose of jail diversion and to provide another alternative for rapid access, short-term behavioral health stabilization and connection with needed local resources for mental health and/or co-occurring treatment services in the community after discharge. CSUs are funded through State General Revenue, as well as Medicaid and Private Health Insurance reimbursements. Referrals to CSU come through law enforcement or a Community Mental Health Center.

• Pulaski County Crisis Stabilization Unit covers central Arkansas – 501-340-6646
• Five West Crisis Stabilization Unit covers central western Arkansas – 479-785-9480
• Northwest Arkansas Crisis Stabilization Unit covers northwest Arkansas - 479-316-7100
• Craighead County Crisis Stabilization Unit covers northeast and east central Arkansas – 870-393-5335
Service: Deaf Mental Health Bill of Rights
About: Deaf Mental Health Bill of Rights Program was created by Act 644, Mental Health for Individuals who are Deaf or Hard of Hearing Bill of Rights Act. This Act required DAABHS to develop rules to ensure culturally affirmative and linguistically appropriate mental health services are available to Arkansas who are deaf or hard of hearing.
Website: Deaf Mental Health Certification Manual
Service: Disaster Services
About: DAABHS provides assistance and consultation to local providers in the event o f a disaster. If a Presidential Disaster Declaration is received by the State, and the Division determines that the behavioral health needs of the disaster victims are beyond the capacity of State and local resources, the Division may choose to apply for Crisis Counseling Assistance and Training Program grant available from the Federal Emergency Management Agency. Services most frequently funded include individual and group crisis counseling, education services, and referrals.
Service: Foster Grandparent Program
About: Foster Grandparents are role models, mentors, and friends to children with exceptional needs. The program provides a way for volunteers age 55 and over to stay active by serving children and youth in their communities.
Contact: 501-320-8902 | Email
Website: Foster Grandparents
Service: Greater Assistance to those in Need (GAIN)
About: Greater Assistance to those in Need (GAIN) is an Assertive Community Treatment (ACT) program that provides comprehensive community support and psychiatric rehabilitation program for mentally ill adults or adults with mental illness and a co-occurring substance use disorder. More information can be found by calling 501-379-4246 or visit the GAIN website.
Website: https://gaininc.org/
Service: IndependentChoices Program | More Information
About: Program supports at-home care by providing a monthly allowance in place of "Personal Care Services."
Contact: 866-710-0456
Service: Infant Mental Health Therapist Standards
About: Infant Mental Health Therapist Standards were created to ensure that professionals who are providing mental health services funded by Medicaid to children between birth and 47 months of age have undergone specialized training that focuses on improving the parent-child relationship. The primary goal of this specialty treatment is to strengthen the relationship to restore a child’s sense of safety and attachment and enhance the child’s cognitive, behavioral, and social functioning.
Website: Infant Mental Health Standards with Application
Service: Living Choices Assisted Living | More Information
About: Services to provide housing, supportive services, personalized assistance and healthcare designed to respond to the individual needs of those who need help with activities of daily living.
Contact: 501-682-2441
Service: Medication Assisted Treatment (MAT)
About: Medicated-Assisted Treatment (MAT) is the use of FDA-approved medications, in combination with counseling and behavioral therapies, to provide a "whole-patient" approach to the treatment of substance use disorders. MAT, including opioid treatment programs (OTPs), combines behavioral therapy and medications to treat substance use disorders. MAT is not new to the State of Arkansas as the State Opioid Treatment Authority (SOTA) works to oversee Opioid Treatment Programs (OTPs) under the auspice of DHS through providing oversight and regulatory control of these for-profit entities. During the early part of April 2017 federal discretionary grant funding for MAT was made available and awarded to the State for uninsured and underinsured clients suffering Opioid Use Disorder (OUD). This allowed non-profit funded providers (historically only non-profit entities may receive federal grant funds) to provide MAT services and receive grant funded reimbursement for those services. Because of this law, a waiver was requested by DHS to SAMHSA to allow for-profit OTPs to participate under opioid grants being that the State’s current Office Based Treatment Programs (OBOTs) were not initially set up to provide MAT.
Service: Mental Health Block Grant
About: DAABHS, along with all other states, receives federal dollars on a routine basis to ensure services are available to promote prevention, early identification, and recovery support systems for Arkansans.
Service: Money Follows the Person Program | More Information
About: Program to transition individuals who have resided in institutions 90 days or longer into qualified home and community-based programs.
Contact: 866-801-3435
Service: Office of the State Long Term Care Ombudsman
About: A statewide program, that advocates for the rights of long-term care residents. It is a statewide program of community advocates that addresses the complaints of nursing home and residential care facility residents. Its representatives provide information on facilities, work for systematic change, and monitor the activities of the regulatory system.
Contact: 501-682-8952
Website: Arkansas Long Term Care Ombudsman Program
Service: PACE | More Information
About: The Program of All-Inclusive Care for the Elderly (PACE) is an innovative model that enables individuals who are 55 years of age or older and certified by the state to need nursing facility care, to live as independently as possible. Through PACE, fragmented health care financing and delivery system comes together to serve the unique needs of the enrolled individual with chronic care needs. The population served by PACE is historically very frail. The PACE organization must provide all needed services to the PACE participant.
Contact: 1-866-801-3435
Service: PASSE (Provider-led Arkansas Shared Savings Entity
About:

The Provider-led Arkansas Shared Savings Entity (PASSE) is a new model of organized care that will address the needs of certain Medicaid beneficiaries who have complex behavioral health and intellectual and developmental disabilities service needs. The PASSE model is a Medicaid-funded program. It does not change a person’s eligibility for Medicaid, but it changes the way services are paid for by Medicaid for certain eligible individuals.

PASSE (Provider-led Arkansas Shared Savings Entity): Website

Arkansas Total Care Arkansas Total Care’s Network List
Phone: 1-866-282-6280
Empower Healthcare Solutions Empower’s Network List
Phone:c1-866-261-1286
Summit Community Care Summit’s Network List
Phone:c1-844-405-4295

Sign up to receive important updates from DHS: Email Sign Up

DHS PASSE Provider Line:1-888-889-6451

Website: PASSE (Provider-led Arkansas Shared Savings Entity
Service: Projects Assisting Transition from Homelessness (PATH) | More Information
About: For persons meeting the definition of SMI and who are homeless or at imminent risk of becoming homeless, assistance may be available in designated areas of the state to help promote seeking mental health evaluation and ongoing care along with assistance with seeking and maintaining stable housing, if eligibility criteria are met.
Contact: Contact | Email
Service: Projects Promoting Positive Emotions
About: A short term grant funded by FEMA (Federal Emergency Management Administration) and SAMHSA (Substance Abuse and Mental Health Services Administration) to ensure access to free crisis counseling, education, and referral services related to the emotional impacts of COVID-19.
Website: https://www.staypositivearkansas.com
Service: Psychology Internship Program
About: The program is a one-year, full-time, pre-doctoral internship in professional psychology at the Arkansas State Hospital.
Website: Psychology Internship Program
Service: Senior Community Service Employment Program
About: This part-time program is for low-income persons age 55 and over who have poor employment prospects to help gain on-the-job training and work experience.
Contact: 501-320-6571
Website: Senior Community Service Employment Program
Service: SSI/SSDI Outreach, Access, and Recovery (SOAR)
About: SOAR is funded by the Substance Abuse and Mental Health Services Administration (SAMHSA) and is a national program designed to increase access to the disability income benefit programs administered by the Social Security Administration (SSA) for eligible adults and children who are experiencing homelessness, or at risk of homelessness, and have a serious mental illness, medical impairment, and/or a co-occurring substance use disorder. SOAR seeks to end homelessness through increased access to SSI/SSDI income supports as we believe that finding a safe and stable place to live is the first step to recovery.
Contact: Contact | Email
Service: Substance Abuse Block Grant
About: DAABHS, along with all other states, receives federal dollars on a routine basis to ensure services are available to promote alcohol and other drug abuse prevention and treatment programs and recovery support systems for the State of Arkansas.
Service: Substance Abuse Prevention, Education and Early Intervention
About: Alcohol, tobacco, Strategic Prevention Framework State Incentive Grant (SPF SIG), SYNAR and other drug abuse prevention programming and coalition development for community-based environmental change efforts.
Service: The Senior Farmer’s Market Nutrition Program - (SFMNP) | More Information
About: (SFMNP) is a USDA funded program that provides low-income seniors (60+) with coupons that can be exchanged for locally grown eligible foods (fruit, vegetables, honey, and fresh-cut herbs) at participating farmer’s markets and roadside stands. In Arkansas, the SFMNP is available in nine counties of northwest Arkansas, as follows: Benton, Carroll, Boone, Marion, Baxter, Washington, Madison, Newton, and Searcy. To enroll in the SFMNP a person must be age 60 or older, live in one of the participating counties, and have an income level within 185% of the poverty level. For information on enrollment contact the Area Agency on Aging of Northwest Arkansas at 1-870-741-1144.
Contact: 501-320-6575 | Email
Website: The Senior Farmer’s Market Nutrition Program - (SFMNP)
Service: Therapeutic Counseling Services
About: The Department of Human Services contracts with 27 providers of mental health services across the state to ensure state-funded mental health services are available to those without insurance coverage. Therapeutic Counseling Service contractors are required to provide Counseling Level Services, such as individual therapy, group therapy, family therapy, psychoeducation, and multi-family groups. These contractors are mandated to assist persons who have no insurance to secure health insurance coverage if they are eligible.
Website: Therapeutic Counseling Providers by County
Service: Workers With Disabilities | More Information
About: You must be at least 16 and less than 65 years of age. You must also have a significant disability expected to last at least 12 months or to result in death. Eligibility is determined using Social Security Disability guidelines. Unlike receiving Social Security benefits, you may work full-time and earn more than what is allowed under Social Security benefit guidelines (SGA limit).
Contact: 866-801-3435

Services:

Service: Adult Protective Services
About: Adult Protective Services investigates maltreatment, abuse, neglect and exploitation of individuals age 18 and older.
Contact: 800-482-8049
Website: Adult Protective Services
Service: Arkansas Lifespan Respite Coalition | More Information
About: The Arkansas Lifespan Respite Coalition is a collaborative partner with the Department of Human Service for the Arkansas Take the Time Lifespan Respite Program. The Coalition is represented by family caregivers, respite providers, and members of the aging, disability and health services networks. Everyone is welcome
Website: Arkansas Lifespan Respite Coalition
Service: Beneficiary Support
About: The Aging, Adult, and Behavioral Health Services Beneficiary Support unit serves as a guide to Medicaid beneficiaries and applicants as they navigate the DHS system. Additionally, this unit researches and responds to a wide variety of inquiries about general Medicaid, waiver, and behavioral health services.
Service: Choices in Living Resource Center
About: The Choices in Living Resource Center is an Aging and Disability Resource Center (ADRC). We provide helpful information about long term services and supports in Arkansas. Trained Counselors are here to help you sort through the many options that are available and to assist you in making informed decisions. Anyone may contact us for assistance at 1-866-801-3435
Contact: 866-801-3435
Website: Choices in Living Resource Center Website
Service: Drug Addiction/Abuse Services
About: Outpatient care, residential care, Specialized Women's Services (SWS) and early intervention.
Service: Long Term Care Complaints | More Information
About: The Office of Long Term Care investigates complaints against facilities as well as allegations of abuse or neglect of residents, theft of residents' property, and poor quality of resident care. Investigations are confidential, and you do not have to give your name when you file a complaint. If you choose to give your name, the Office of Long Term Care informs you when the investigation is completed.
Contact: 800-582-4887 | Email
Service: Mental Health and Addiction Services in Arkansas Helpline
About: When seeking help for mental health or addiction services for yourself or a loved one, the first step is to find a service provider in your area. You can call our Mental Health & Addiction Support Line at 1-844-763-0198 to locate providers in your area.
Contact: 1-844-763-0198
Service: NAMI (National Alliance on Mental Illness)
About: DAABHS partially funds the Arkansas Chapter of NAMI. NAMI Arkansas is a private, non-profit organization whose mission is to help people living with mental illness, their families, and the community. NAMI Arkansas operates a statewide organization providing and coordinating a network of local support groups who provide education, advocacy, and support throughout the state. NAMI also has a Warm Line available to assist those seeking resources at 1-800-844-0381.
Contact: 1-800-844-0381 | Email
Website: NAMI (National Alliance on Mental Illness)
Service: PASSE Office of the Ombudsman
About: It is the responsibility of the PASSE Ombudsman Office to ensure that compassion, respect, trust, and integrity- all core values of the Arkansas Department of Human Services(DHS)-are demonstrated in resolving issues or complaints from beneficiaries who are PASSE members.
Contact: PASSE Ombudsman Office: 1-844-843-7351 | Email
Website: PASSE Office of the Ombudsman
Arkansas Department of Human Services
Arkansas Department of Human Services

Arkansas Department
of Human Services
(501) 682-1001

TTY: 1-800-285-1131 or dial 711 for Arkansas Relay Service

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