DHS

Contact Us

All Programs and Services

Services Description
Workers With Disabilities
866-801-3435

Division of Aging and Adult Services
You must be at least 16 and less than 65 years of age. You must also have a significant disability expected to last at least 12 months or to result in death. Eligibility is determined using Social Security Disability guidelines. Unlike receiving Social Security benefits, you may work full-time and earn more than what is allowed under Social Security benefit guidelines (SGA limit). More Information >
The Senior Farmer’s Market Nutrition Program - (SFMNP)
501-320-6575
Beverly.dunlap@dhs.arkansas.gov
Division of Aging and Adult Services
(SFMNP) is a USDA funded program that provides low-income seniors (60+) with coupons that can be exchanged for locally grown eligible foods (fruit, vegetables, honey, and fresh-cut herbs) at participating farmer’s markets and roadside stands. In Arkansas, the SFMNP is available in nine counties of northwest Arkansas, as follows: Benton, Carroll, Boone, Marion, Baxter, Washington, Madison, Newton, and Searcy. To enroll in the SFMNP a person must be age 60 or older, live in one of the participating counties, and have an income level within 185% of the poverty level. For information on enrollment contact the Area Agency on Aging of Northwest Arkansas at 1-870-741-1144. More Information >
Senior Community Service Employment Program
501-320-6571

Division of Aging and Adult Services
This part-time program is for low-income persons age 55 and over who have poor employment prospects to help gain on-the-job training and work experience. More Information >
PACE
1-866-801-3435

Division of Aging and Adult Services
The Program of All-Inclusive Care for the Elderly (PACE) is an innovative model that enables individuals who are 55 years of age or older and certified by the state to need nursing facility care, to live as independently as possible. Through PACE, fragmented health care financing and delivery system comes together to serve the unique needs of the enrolled individual with chronic care needs. The population served by PACE is historically very frail. The PACE organization must provide all needed services to the PACE participant.
Office of the State Long Term Care Ombudsman
501-682-8952

Division of Aging and Adult Services
A statewide program, that advocates for the rights of long-term care residents. It is a statewide program of community advocates that addresses the complaints of nursing home and residential care facility residents. Its representatives provide information on facilities, work for systematic change, and monitor the activities of the regulatory system. More Information >
Money Follows the Person Program
866-801-3435

Division of Aging and Adult Services
Program to transition individuals who have resided in institutions 90 days or longer into qualified home and community-based programs. More Information >
Living Choices Assisted Living
501-682-2441

Division of Aging and Adult Services
Services to provide housing, supportive services, personalized assistance and healthcare designed to respond to the individual needs of those who need help with activities of daily living. More Information >
IndependentChoices Program
866-710-0456

Division of Aging and Adult Services
Program supports at-home care by providing a monthly allowance in place of "Personal Care Services." More Information >
Choices in Living Resource Center
866-801-3435

Division of Aging and Adult Services
The Choices in Living Resource Center is an Aging and Disability Resource Center (ADRC). We provide helpful information about long term services and supports in Arkansas. Trained Counselors are here to help you sort through the many options that are available and to assist you in making informed decisions. Anyone may contact us for assistance at 1-866-801-3435 More Information >
Arkansas SMP – Empowering Seniors to Prevent Healthcare Fraud
866-726-2916

Division of Aging and Adult Services
This program helps consumers understand more about healthcare fraud. It involves recruiting retired persons to teach Medicare and Medicaid beneficiaries to recognize and report healthcare fraud. More Information >
Arkansas Lifespan Respite Coalition


Division of Aging and Adult Services
The Arkansas Lifespan Respite Coalition is a collaborative partner with the Department of Human Service Division of Aging and Adult Services (DAAS) for the Arkansas Take the Time Lifespan Respite Program. The Coalition is represented by family caregivers, respite providers, and members of the aging, disability and health services networks. Everyone is welcome More Information >
ARChoices in Homecare
866-801-3435

Division of Aging and Adult Services
A Medicaid home and community-based program that provides attendant care, Home-Delivered Meals, Personal Emergency Response System, Adult Day Services, Adult Day Health Services, Facility-Based Respite Care, In-Home Respite Care, and Environmental Accessibility Adaptions/Adaptive Equipment to individuals age 21 through 64 with a physical disability or individuals who are 65 and older. These individuals must meet the criteria for intermediate nursing home care. The individual More Information >
Adult Protective Services
800-482-8049

Division of Aging and Adult Services
Adult Protective Services investigates maltreatment, abuse, neglect and exploitation of individuals age 18 and older. More Information >
Adult Family Homes
501-320-6591
Brittney.carey@dhs.arkansas.gov
Division of Aging and Adult Services
The Adult Family Homes (AFH) services is offered through the ARChoices Home and Community-Based Waiver. The AFH are set up to provide personal care and supportive services (e.g., attendant care, transportation and medication oversight (to the extent permitted under State Law), that is provided in a certified private home by a principal care provider who lives in the home. AFH services provide a family living environment for adults who are functionally impaired and who, due to the severity of their functional impairments, are considered to be at imminent risk of death or serious bodily harm and, as a consequence, are not capable of fully independent living. AFH Services are provided in a home-like setting. The provider must include the beneficiary in the life of the family as much as possible. The provider must assist the beneficiary in becoming or remaining active in the community. Adult Family Homes add a dimension of family living to the provision of supportive services and personal care services such as: A. Bathing B. Dressing C. Grooming D. Care for occasional incontinence (bowel/bladder) E. Assistance with eating F. Enhancement of skills and independence in daily living G. Transportation to allow access to the community More Information >
Adult Abuse Hotline
800-482-8049

Division of Aging and Adult Services
Do you suspect an adult is being abused or neglected at home or in a care facility? If so, call our hotline to make a confidential report. More Information >
Wraparound Services


Division of Behavioral Health Services
Wraparound is a family-driven, youth-guided, team-based approach that wraps services and supports around a family whose child or youth is at risk of removal from their home, school, and community due to severe to moderate behavioral health issues. The objective of Wraparound is to genuinely engage with families to develop and implement a care plan for families, children, and youth that integrates the local services and naturals supports necessary to reduce out-of-home, school or community placements. More Information >
Substance Abuse Prevention, Education and Early Intervention


Division of Behavioral Health Services
Alcohol, tobacco, Strategic Prevention Framework State Incentive Grant (SPF SIG), SYNAR and other drug abuse prevention programming and coalition development for community-based environmental change efforts. More Information >
Specialized Women’s Services


Division of Behavioral Health Services
Facilities designated to provide services and support for pregnant and/or parenting mothers with children below the age of 7 years old. Services include at a minimum housing, alcohol and other drug treatment, case management, child care, transportation, medical treatment, education/job skills training, parenting and life skills, aftercare, and family education.
Specialized Programs for Adults with Serious Mental Illness


Division of Behavioral Health Services
Services provided to assist the community with education about emotional disorders. More Information >
Psychology Internship Program


Division of Behavioral Health Services
The program is a one-year, full-time, pre-doctoral internship in professional psychology at the Arkansas State Hospital. More Information >
Prevention Services for Behavioral Health


Division of Behavioral Health Services
Services provided within the community to reduce and prevent the occurrence of mental/emotional disorders.
Family Support Partners


Division of Behavioral Health Services
Family Support Partners are peer counselors who model recovery and resiliency in overcoming obstacles common to those who live with children or youth with behavioral health care needs. Family Support Partners come from legacy families and use their lived experience, training, and skills to help caregivers and their families identify goals and actions that promote recovery and resiliency. Family Support Partners are employed or contracted by agencies committed to family driven, culturally competent, and individualized care. Family Support Partners have completed the required training programs and received certification.
Drug and Alcohol Safety Education Program (DASEP)


Division of Behavioral Health Services
The mission of the Arkansas Drug and Alcohol Safety Education Program (DASEP) is to promote public safety by reducing the number of injuries and fatalities due to driving while under the influence of alcohol or other drugs. Individuals attend a DASEP course because their use of alcohol or other drugs has put them and others at risk. The course encourages effective decision-making and the reduction of recidivism by providing participants with accurate information about alcohol and other drugs and assisting them in making changes to any high-risk substance abuse behavior.
Drug Addiction/Abuse Services


Division of Behavioral Health Services
Outpatient care, residential care, Specialized Women's Services (SWS) and early intervention. More Information >
Detoxification Services


Division of Behavioral Health Services
Detoxification services are provided through the Regional Alcohol and Drug Detoxification Program (RADD). Services are provided locally through contracted providers who contract with local hospitals to provide inpatient services.
Day Treatment Outpatient Services


Division of Behavioral Health Services
A more structured form of outpatient services to assist clients with developing and maintaining the daily living skills needed for community living.
Child and Adolescent Service System Program (CASSP)


Division of Behavioral Health Services
The Child and Adolescent Service System Program (CASSP) was established in Arkansas by Act 964 of 1991 and 2001 through Act 1517. CASSP is based on the concept developed by the National Institute of Mental Health that focuses on the need for interagency collaboration and coordination across systems in delivering multiple services to seriously emotionally disturbed children /youth and their families. CASSP service teams are available throughout the state to develop multiagency plans of care (MAPS/Wraparound) for individual children and adolescents with serious emotional disturbance when the current system is not adequately meeting their needs.
Care Coordinating Councils


Division of Behavioral Health Services
Care Coordinating Councils (CCC) are required to establish local governance and administration that facilitates Children's Behavioral Health System of Care development, ensures the appropriateness of services and supports, and provides accountability of a local fiduciary agent for the wraparound funds allocated to their geographic area. Each CCC is to be established regionally and encompass the existing Department of Human Service Division of Behavioral Health Services (DHS DBHS) behavioral health service areas.
Behavioral Health Residential Services


Division of Behavioral Health Services
Treatment and supervision in various residential settings ranging from group homes to independent living.
Behavioral Health Professional Training


Division of Behavioral Health Services
Training is provided for direct care providers, teachers, criminal justice system personnel, primary care providers, and parents in alcohol and drug information and skill development. More Information >
Behavioral Health Inpatient Services


Division of Behavioral Health Services
A full range of short-term intensive treatment for mental health care and alcohol, tobacco and other drug prevention and treatment.
Behavioral Health Forensic Services


Division of Behavioral Health Services
Conducts the court-ordered evaluation to determine issues of competency and responsibility. Provides inpatient treatment and monitoring of those individuals acquitted through the court system.
Arkansas System of Care


Division of Behavioral Health Services
Arkansas System of Care (AR SOC) is a collaborative network of community-based services and supports that are organized to meet the challenges of children and youth with moderate to severe mental health needs and their families. Families and youth work in partnership with public and private organizations so services and supports are effective, build on the strengths of individuals, and address each person More Information >
Arkansas Juvenile Drug Courts


Division of Behavioral Health Services
These services are available in ten different judicial district. Services are provided by contracted licensed providers. These contracts are awarded via bid process. Juveniles admitted to the Juvenile Drug Court program are provided a number of services including, outpatient, case management, and random urine analysis. More Information >
Alcohol Addiction/Abuse Services


Division of Behavioral Health Services
Outpatient care, residential care, Specialized Women's Services (SWS) and early intervention. More Information >
Traveling Arkansas’ Professional Pathways Registry


Division of Child Care and Early Childhood Education
This program is a coordinated system based upon research and best practices that enables the delivery of high quality professional development opportunities through career pathways that meet the diverse needs of early childhood professionals. More Information >
Technical Assistance for Child Care Programs
501-682-8590 or 1-800-445-3316

Division of Child Care and Early Childhood Education
Technical assistance is available by self referral or by referral from the licensing office to all child care programs in the state. Childhood Services, affiliated with Arkansas State University has a contract with the Division to establish a group of early childhood professional to offer this assistance at no charge to providers.
Summer Food Service Program
501- 682-8869 or 1-800-482-5850

Division of Child Care and Early Childhood Education
The Summer Food Service Program (SFSP) provides nutritious meals and snacks to children during the summer months. This federally funded food service program helps children who live in eligible areas receive the same high quality meals during the summer as they get during the school year. Local sponsors oversee the production and distribution of meals to children at sites like schools, churches, parks, and playgrounds. Organizations which qualify as sponsors receive funds to pay for meals and snacks to children. They also receive training and technical assistance to help start and operate the program.
Safety Week Program
501-364-3400

Division of Child Care and Early Childhood Education
Hosting a Safety Week is a great way for childcare and early childhood education programs to educate children, parents and professionals about injury prevention strategies that can be used at home and on the go. A Safety Week combines children's activities, parent training and handouts, staff development, and ideas for other special events into a week-long focus on the prevention of injuries, especially those that are common during the early years of life. The Injury Prevention Center now offers a free Safety Week tool kit available on a CD. The tool kit includes templates for planning and advertising a Safety Week event, suggested parent and staff handouts and presentations, and recommendations for children's classroom activities. More Information >
Placement and Residential Licensing


Division of Child Care and Early Childhood Education
Manages licensing for residential child care facilities, emergency residential child care facilities, psychiatric residential treatment centers, sexual rehabilitative programs, independent living programs; adoption, foster care, therapeutic foster care and residential placement agency licenses. More Information >
Nutrition and Physical Activity Self-Assessment for Child Care (NAP-SACC)


Division of Child Care and Early Childhood Education
A self-assessment and training opportunity for child care providers (homes and centers) to identify changes in nutrition and physical activity plans to support optimum growth for young children and wellness activities for the adult caregivers. The program is offered thorough local Child Care Resource and Referral agencies (click to map of CCR&R) NAP-SACC newsletters More Information >
National School Lunch Program
501- 682-8869 or 1-800-482-5850

Division of Child Care and Early Childhood Education
"The National School Lunch Program is a federally assisted meal program operating in more than 99,800 public, non-profit private schools, and residential child care institutions.
Kindergarten Readiness Program


Division of Child Care and Early Childhood Education
This program was developed to help teachers and caregivers in preschool to have a role in assisting children migrate to a kindergarten setting. More Information >
Federal Grants Catalog


Division of Child Care and Early Childhood Education
This booklet provides some basic information about the Federal grants process. It also lists over 170 programs that may interest your organization. Grants programs are organized into general categories ranging from programs for elders and the homeless to those that serve at-risk youth and people making the transition from welfare to work.
Creative Adventures with Literature Program


Division of Child Care and Early Childhood Education
This program is a collection of curriculum guides that integrate literature and the creative arts for teachers of children from three to five are using in their classrooms. They will be introduced to the works of well-known artists and to the various techniques used by illustrators of some of the children’s books that are included. More Information >
Child Safety Programs
501-364-3414
RoseBlissA@uams.edu
Division of Child Care and Early Childhood Education
The Injury Prevention Center has created a full year of informational inserts covering an array of safety topics for community use. Available as jpeg images on a CD, the inserts feature safety tips and resources specific to the early childhood years, and may be used in parent newsletters and e-mails, church bulletins and newsletters, or other similar materials. They can also be printed as a full page for posting on bulletin boards or in other common areas. The 13 topics include: Safe Sleep for Infants, Product and Toy Recalls, Medication Safety, Playground Safety, Water Safety, Home Safety, Sun Safety, Injury PreventionTricycle Safety, Child Passenger Safety, Seat Belt Use, Safety Around Cars, Burn Prevention, and Toy and Gift Safety. More Information >
Child Care Training and Workshops


Division of Child Care and Early Childhood Education
List of classes, programs and workshops to assist child care providers. More Information >
Child Care Search
501-682-9699 or 1-800-445-3316

Division of Child Care and Early Childhood Education
Search for licensed child care providers by name, address, age group and early education programs offered.
Child Care Licensing


Division of Child Care and Early Childhood Education
Information about licensing of Voluntary Registered Child Care Family Homes, Licensed Homes, and Licensed Child Care Centers. More Information >
Child Care Information for Parents


Division of Child Care and Early Childhood Education
Learn about what to look for in a child care facility and early education programs that may be available. More Information >
Child Care Development Fund Plan


Division of Child Care and Early Childhood Education
Authorized by the Child Care and Development Block Grant Act, and Section 418 of the Social Security Act, assists low-income families, families receiving temporary public assistance, and those transitioning from public assistance in obtaining child care so they can work or attend training/education. More Information >
Child Care Assistance
501-682-8947 or 1-800-322-8176

Division of Child Care and Early Childhood Education
Child Care Assistance is a program that is available for low-income families. This program provides financial assistance for quality child care and is made possible by the Child Care Development Fund (CCDF). More Information >
Child and Adult Care Food Program
501-682-8869 or 1-800-482-5850

Division of Child Care and Early Childhood Education
USDA
Better Beginnings Program
501-682-8590 or 1-800-445-3316

Division of Child Care and Early Childhood Education
Better Beginnings emphasizes parents
BAMMM Program


Division of Child Care and Early Childhood Education
Learning program is a series of twelve activities that begins with a children’s book, extends to movement activities that are suggested in the book, and expands to include related curriculum activities and ideas for enhancing the learning environment. More Information >
Arkansas Special Nutrition Program


Division of Child Care and Early Childhood Education
The Special Nutrition Programs (SNP) provide reimbursement for well-balanced, nutritious meals served to individuals enrolled in the Child Care Food Program (CACFP), National School Lunch Program (NSLP), Special Milk Program (SMP), and the Summer Food Service Program (SFSP).
Arkansas Economic Development Commission Grant


Division of Child Care and Early Childhood Education
The Child Care and Early Childhood Education Center Construction and Renovation Grant on behalf of the Arkansas Economic Development Commission. More Information >
Arkansas Early Childhood Newsletter


Division of Child Care and Early Childhood Education
A bi-monthly newsletter for all licensed and registered child care providers which includes all training opportunitites. Information, news and updates on early care and education are included.
Arkansas Early Childhood Comprehensive Systems Initiative


Division of Child Care and Early Childhood Education
AECCS assists with coordinating and integrating statewide systems that support families and communities in the development of all children so that they are healthy and ready to learn. More Information >
Arkansas Early Childhood Commission
800-445-3316

Division of Child Care and Early Childhood Education
The governing body that agood stewards of the public trust, will support and advise the Division by ensuring that all Arkansas children and their families have access to a safe, high-quality, developmentally appropriate, nurturing, learning environment and by educating and assisting parents, child-care providers, and communities to prepare our children for future success. More Information >
Arkansas Children’s Week


Division of Child Care and Early Childhood Education
Annual event to highlight the needs of children in Arkansas. This program offers assistance in developing and promoting child-friendly activities for large or small audiences. More Information >
Arkansas Child Development and Early Learning Standards: Birth through 60 Months


Division of Child Care and Early Childhood Education
Educational guidelines and benchmarks for infants and toddlers. More Information >
Arkansas Child Care Aware Resource & Referral Network
501-683-0033 or 1-800-445-3316

Division of Child Care and Early Childhood Education
A lending library and resource center for child care providers throughout the state. All licensed and registered childcare providers may apply for a user card and then order from our catalog. More Information >
Arkansas Better Chance Program


Division of Child Care and Early Childhood Education
The Arkansas Better Chance (ABC) program offers high quality early education services to children birth to five exhibiting developmental and socioeconomic risk factors. There are three different ABC program models: Center-based programs, Home-Visiting programs (HIPPY and PAT) and Family Child Care Homes. More Information >
Ages and Stages Pilot Project Program


Division of Child Care and Early Childhood Education
Program created to analyize questionnaire data from parents and physicians regarding early childhood programs within child care facilities. More Information >
Adventures In Learning Program


Division of Child Care and Early Childhood Education
Adventures in Learning, a comprehensive curriculum for children from three to five, features 40 topics of study in nine focus areas. Each topic is introduced with familiar children’s books and has a strong language and literacy emphasis.
Transitional Youth Services
501-682-2447

Division of Children and Family Services
The Transitional Youth Services works with foster teens to teach them basic life skills as they transition to adulthood. The Program is educationally oriented and encourages youth to remain in school until graduation from high school and will then assist them with their post-secondary educational needs and training.
Specialized Placement Services for Children in Foster Care
501-682-8433

Division of Children and Family Services
The Specialized Placement Unit provides technical and financial assistance to local county offices requiring help in locating and/or finding placements for children with emotional and/or behavioral problems. The Division provides these services through contracts with private providers or medical providers.
Professional Development Services
501-683-2041

Division of Children and Family Services
The purpose of the Professional Development Unit is to coordinate and monitor the title IV-E training contracts with the University Partnership and the MSW Educational Leave / Child Welfare Stipend programs. The unit also provides title IV-E fiscal support for DCFS staff attending training events
Parenting Education
501-682-9049

Division of Children and Family Services
Mixture of didactic, discussion, and experimental methods to teach participants anger control, behavior management, child development, and self-esteem. Groups run for 6-8 weeks.
Maltreatment Investigation Report Registry
501-682-0405

Division of Children and Family Services
The Central Registry Unit maintains a statewide registry for the collection of child maltreatment investigation reports. Reports made to the Department are confidential and information included in the automated data system shall be retained to assist the department in assessing future risk and safety.
Interstate Compact Placement of Children
501-682-8556

Division of Children and Family Services
The Interstate Compact Placement of Children (ICPC) Unit assist in moving children in need of foster care placement or adoption across state lines. When a child requires foster care or adoptive placement outside the resident state, DCFS shall use the ICPC process.
Foster Care Unit
501-396-6477
tiffany.wright@dhs.arkansas.gov
Division of Children and Family Services
This units’ goal is foster parent support. In this unit foster parent and volunteer travel is processed as well. The Foster Care Unit also manages the RAVE texting program, and the Foster and Adoptive Provider Portal
Fetal Alcohol Spectrum Disorder Program
501-396-6471
Paula.Mainard@dhs.arkansas.gov
Division of Children and Family Services
The Fetal Alcohol Spectrum Disorder Program, through the Division of Children and Family Services, provides: FASD screening, referrals to further testing, education about the disorder and prevention, parenting education, and strategies for success of children identified to have been affected by prenatal alcohol exposure. The program focuses on identifying youth in the foster care system and connecting this population of children to resources specific to their needs. The program also focuses on identifying newborns affected by prenatal alcohol exposure as required under the recent CAPTA statute. The program works to provide services to those families through a plan of safe care, interventions, and parent education.
Family Treatment Programs
501-682-9049

Division of Children and Family Services
Specialized treatment for parents and caregivers of sexually abused children is needed by the Division of Children and Family Services. This program will target non-offending adults who have no payment source for needed services. Referrals will come mainly from Pulaski County but all of Arkansas is eligible if the participant is willing to travel. Participants will receive an assessment, an initial diagnostic interview, a psychiatric review of records, individual and group psychotherapy.
Family Resource Centers
501-682-2447

Division of Children and Family Services
Provide support services to DCFS clients and other families. This support consists of job skill training, housing location, resource referral, and seminars related to improving life in the community. Family Resource Centers exist in areas that lack adequate economic and social resource. The families in the community have a strong impact on the resources that are available for them.
Citizens Review Panel
501-682-8008

Division of Children and Family Services
The Panel assures that requirements of the federal Child Abuse Prevention and Treatment Act (CAPTA) are incorporated into state law. The 1996 amendment to CAPTA requires states to develop and establish Citizens Review Panels in order to evaluate child protective services. Membership consists of legal, child advocacy, Court Appointed Special Advocates (CASA), parent/foster parent, and health/mental health. DCFS cannot comprise a majority on panel.
Children’s Reporting and Information System (CHRIS)
501-320-6503

Division of Children and Family Services
Children's Reporting and Information System (CHRIS) was developed to meet the needs of our family service workers. The system reduces paperwork, provides tools to track the children and families to assures that information being collected is correct.
Child Welfare Quality Assurance
501-683-4322

Division of Children and Family Services
The purpose of the Quality Assurance Unit is to maintain a system of quality assurance, through the use of both qualitative and quantitative measures, which will facilitate the organizational commitment to continuous quality improvement through review and evaluation of the quality of child welfare practice on the part of both DCFS direct services staff and contracted service providers.
Child Welfare Program Planning
501-682-1569

Division of Children and Family Services
The Planning Unit’s mission is to engage in comprehensive, broad-based program planning with a goal of improvement of child and family services in the Division. Program planning includes two phases. Pre-implementation planning includes program assessment, design and development refers to all activities undertaken prior to the initiation of actual service program. It lays the foundation and groundwork for implementation of the plan. Operational planning refers to those planning efforts conducted once a service or program is implemented and includes collecting information for monitoring and evaluation purposes.
Child Welfare Policy Management
501-682-8541

Division of Children and Family Services
The Policy Unit has the responsibility for developing, revising, promulgating and distributing division policies, procedures, publications, and forms. Various Federal and State Laws govern DCFS, and this unit is responsible for monitoring, updating and developing policy rules and regulations to maintain compliance with these laws.
Child Welfare Community Services
501-682-8432

Division of Children and Family Services
Community Services section is responsible for the direct and purchased service delivery of child welfare services throughout the state.
Child Welfare Client Advocates
501-683-2735

Division of Children and Family Services
Client Advocates assist the general public with information about services and programs, inquiries about general policies of the DCFS and assists others who need information about current services.
Child Protective Services
Call 501-682-6659
leslie.sebren@dhs.arkansas.gov
Division of Children and Family Services
The Child Protective Services Unit currently has approximately 115 contracts throughout the state of Arkansas are community based and designed to increase the strength and stability of families. Services are referred by DCFS caseworkers and often court-ordered by juvenile judges as part of a case plan. Currently, there are several services/programs being offered by the Child Protection Unit and these include counseling, in-home support, language interpreters, parenting education/support services, supervised visitation, support groups, in-home parenting services. More Information >
Child Abuse Prevention
501-682-6659

Division of Children and Family Services
Helpful information and resources to help prevent child abuse and neglect.
Child Abuse and Neglect Reporting
1-800-482-5964

Division of Children and Family Services
Anyone who suspects child maltreatment may report. Some people (for example, doctors, teachers and school counselors) must, by law, report suspected child maltreatment. Learn how. More Information >
Arkansas System of Care


Division of Children and Family Services
Arkansas System of Care (AR SOC) is a collaborative network of community-based services and supports that are organized to meet the challenges of children and youth with moderate to severe mental health needs and their families. Families and youth work in partnership with public and private organizations so services and supports are effective, build on the strengths of individuals, and address each person’s cultural and linguistic needs. A system of care helps children, youth and families function better at home, in school, and in the community.
Arkansas Heart Gallery
501-396-6415
info@theprojectzero.org
Division of Children and Family Services
Photographs and general descriptions of children who are waiting for an adoptive family are profiled in this website. Qualified Adoptive homes are needed for children of all nationalities, sibling groups and children with special needs to include children with emotional, mental or medical needs.
Arkansas Education and Training Voucher Program (ETV)
501-682-2447
Kandis.Romes@dhs.arkansas.gov
Division of Children and Family Services
The Arkansas Education and Training Voucher Program (ETV) offers funds to foster youth and former foster youth to enable them to attend colleges, universities and vocational training institutions. Students may receive up to $5000 a year for four years as they pursue higher education. The funds may be used for tuition, books or qualified living expenses. These funds are available on a first-come, first-served basis to students out of the Arkansas foster care system.
Arkansas Child and Family Service Review


Division of Children and Family Services
The Department of Health and Human Services introduced child welfare regulations to improve outcomes for abused and neglected children, children in foster care, and children awaiting adoption. States are assessed for compliance with Federal requirements for child protective services, foster care, adoption and family preservation and support services under titles IV-B and IV-E of the Social Security Act. More Information >
Arkansas Adoption Registry
501-682-8762
tracy.dickinson@dhs.arkansas.gov
Division of Children and Family Services
Each licensed adoption agency in Arkansas is allowed by law to establish an adoption registry. Qualified persons may register to be identified to each other or to receive non-identifying information about the genetic, health and social history of adoptees placed by their agency.
Adoptive or Foster Parent Inquiry


Division of Children and Family Services
Are you interested in becoming an adoptive or foster parent? Fill out this quick online form to begin the process and see if you qualify to help a child in need.
Adoption Services
501-396-6415
vanessa.socia@dhs.arkansas.gov
Division of Children and Family Services
DCFS helps by providing a full range of adoption services, from finding families to adopt, to keeping a voluntary adoption registry. Services are also available to birth parents who chose to place their newborns for adoption.
Transitional Employment Assistance Program (TEA)
800-482-8988

Division of County Operations
The TEA Program is a time-limited assistance program to help needy families with children become more responsible for their own support and less dependent on public assistance. DCO is responsible for TEA eligibility and partners with the Arkansas Deparment of Workforce Service for administration. More Information >
Supplemental Nutrition Assistance Program [SNAP] (Food Stamp Program)
501-682-8276

Division of County Operations
The Supplemental Nutrition Assistance Program (SNAP) provides food assistance to eligible households to cover a portion of a household's food budget. Benefits are distributed through an Electronic Benefits Transfer (EBT) card. In addition to food assistance, the program provides SNAP recipients with nutrition education, employment and training, and work experience in some cases. More Information >
Special Investigations
800-422-6641

Division of County Operations
To investigate possible fraud of SNAP, TEA, or Medicaid benefits
Refugee Resettlement Program
1-800-482-8988

Division of County Operations
The Refugee Resettlement Program assists newly arrived eligible refugees to assimilate into the American way of life. The program offers financial and medical services to eligible refugees for up to 8 months after arrival in the United States. More Information >
Medicaid Program | Eligibility and Enrollment
1-800-482-8988

Division of County Operations
Medicaid reimburses health care providers for covered medical services provided to eligible needy individuals in certain categories. Eligibility is determined based on income, resources, Arkansas residency, and other requirements. Covered services also vary among categories. More Information >
Low Income Home Energy Assistance Program (LIHEAP)
501-682-8726

Division of County Operations
The Low Income Home Energy Assistance Program provides financial assistance to approximately 60,000 households each year to help them meet the costs of home energy i.e. gas, electricity, propane, etc. It also offers weatherization services and case management activities which are designed to encourage and enable households to reduce their energy costs and thereby, their need for financial assistance. More Information >
Emergency Shelter Grants Program
501-682-8723

Division of County Operations
The Emergency Shelter Grants Program assists local communities in helping to improve the quality of life for the homeless by providing resources for building repairs and support funds. More Information >
Emergency Food Assistance Program
501-371-1400

Division of County Operations
The Emergency Food Assistance Program distributes commodities to food banks, soup kitchens, shelters and other nonprofit agencies. Donated foods are also made available for Disaster Assistance. To view additional information on The Emergency Food Assistance Program including program information, eligibility, distribution sites, and links to USDA website, see link below. More Information >
Electronic Benefits Transfer System (EBT)
1-800-997-9999

Division of County Operations
Electronic Benefits Transfer (EBT) is a system which makes the issuance of SNAP and TEA (cash) benefits faster and easier through the use of electronic transactions. Recipients can access their TEA benefits at participating Automated Teller Machines (ATMs) and Point of Sale (POS) devices displaying the Quest mark. SNAP benefits can only be used to purchase eligible food items at FNS authorized stores displaying the Quest mark. More Information >
Community Services Block Grant Program
501-682-8719

Division of County Operations
The Community Services Block Grant Program provides funds to support services and activities that are designed to assist low-income families to become self-sufficient. Services are provided through the 16 Community Action Agencies in the state. More Information >
Commodity Distribution Program
501-371-1400

Division of County Operations
The Commodity Distribution Program processes and distributes commodities donated by the U.S. Department of Agriculture to schools and other eligible recipient agencies in Arkansas that participate in the National School Lunch Program and Summer Food Service Program.
ARKids First Health Insurance
Call 888-474-8275 | Spanish 800-482-8988

Division of County Operations
ARKids First health insurance provides two coverage options for more than 70,000 Arkansas children who otherwise might have gone without. ARKids A offers low-income families a comprehensive package of benefits. ARKids B provides coverage for families with higher incomes. More Information >
Arkansas Energy Office
800-558-2633
ENERGYINFO@ARKANSASEDC.COM
Division of County Operations
The Weatherization Assistance Program has transferred to the Energy Office
Title V Children with Special Health Care Needs


Division of Developmental Disabilities Services
This Title V Program is located in the Division of Developmental Disabilities Services (DDS) Children’s Services unit and is a federal program that serves children with chronic medical conditions. The child must be determined medically eligible and the family must be determined financially eligible. Financial eligibility is based on a sliding scale based on verified gross monthly income and the size of the family. Income up to 185% of the Federal Poverty Level is considered eligible for full coverage for eligible conditions with limited eligibility possible for families with verified income from 185 to 250% of the Federal Poverty Level. Families will be referred for Medicaid applications if it appears they or the child would be eligible. If there is no Medicaid coverage, the Title V program can assist with payment for medical care as funding is available for the eligible condition only. Private insurance (when covering the child) must be billed for the medical care before payment is made by Title V. Providers must be willing to accept Title V payment. More Information >
Part B Early Childhood
(501) 682-3318

Division of Developmental Disabilities Services
The Early Childhood Program serves pre-school children from age 3 until the child is eligible for kindergarten. Children must have more than basic special education needs to enter this program. More Information >
First Connections (Part C Early Intervention)-AR Infant and Toddler Program
1-800-643-8258

Division of Developmental Disabilities Services
The First Connections Program is a statewide system of services to assist infants and toddlers and works with families on a individualized basis to assist in locating and coordination services and assistance to enhance not only the child
Developmental Day Treatment Clinic Services (DDTCS)


Division of Developmental Disabilities Services
A Developmental Day Treatment Clinic Service provides an array of comprehensive day treatment (services) to individuals with developmental and/or intellectual disabilities in a clinic setting. Core services that may be provided in accordance with the license granted to the clinic by the Division of Developmental Disabilities Services (DDS) include the following: Diagnosis and Evaluation
DDS Waiver Services


Division of Developmental Disabilities Services
Medicaid Home and Community Based Waiver Services are available to a limited number of individuals as an alternative to ICF/MR placement. Under this waiver, individuals may receive services such as Case Management, Waiver Coordination, Supported Living Services, Non-Medical Transportation, Adaptive Equipment, Environmental Modifications, Supplemental Support Services, Consultation Services, and Crisis Intervention Services, through DDS licensed community providers. More Information >
DDS Children’s Services


Division of Developmental Disabilities Services
More Information >
Children’s Medical Services


Division of Developmental Disabilities Services
See Title V Children with Special Health Care Needs
Adaptive Equipment


Division of Developmental Disabilities Services
This service is for the purchase, leasing and repair of adaptive, therapeutic and augmentative equipment. This equipment must be required for the individual to increase, maintain or improve their ability to perform daily life tasks. More Information >
Title XIX (Medicaid) Program


Division of Medical Services
Commonly referred to as Medicaid, Title XIX of the Social Security Act provides for federal grants to the states for medical assistance programs.
TEFRA Program


Division of Medical Services
TEFRA 134(a), a provision of the Tax Equity and Fiscal Responsibility Act of 1982, allows states to extend Medicaid coverage to certain disabled children. Also known as the Katie Beckett option, TEFRA is a category of Medicaid that provides care to disabled children in their homes rather than in institutions.
Medicaid Program | Overview
800-482-5431

Division of Medical Services
Medicaid is a program that helps pay for medically necessary medical services for needy and low-income persons. It uses state and federal government money. More Information >
Long Term Care Facility Search by County


Division of Medical Services
Find nursing and long term care facilities in your county. Details include contact information, administrator, owner and type of facility. More Information >
Long Term Care Facility Search


Division of Medical Services
Search by name, city or county for nursing facilities in Arkansas. Details include contact information, administrator, owner and type of facility. More Information >
Long Term Care Complaints
800-582-4887
complaints.OLTC@arkansas.gov
Division of Medical Services
The Office of Long Term Care investigates complaints against facilities as well as allegations of abuse or neglect of residents, theft of residents' property, and poor quality of resident care. Investigations are confidential, and you do not have to give your name when you file a complaint. If you choose to give your name, the Office of Long Term Care informs you when the investigation is completed. More Information >
ConnectCare Program


Division of Medical Services
The target population for ConnectCare is most Arkansas Medicaid beneficiaries for whom Medicaid is the primary payer. Included are all beneficiaries of Aid to Families with Dependent Children, Temporary Assistance for Needy Families, and Arkansas Transitional Employment Assistance.
Assisted Living
501-320-6196
OLTC2@arkansas.gov
Division of Medical Services
Assisted Living Facilities provide services to residents 24 hours a day in performing all activities of daily living. They also provide limited nursing care. More Information >
Adult Day Care
501-320-6196
OLTC2@arkansas.gov
Division of Medical Services
Adult Day Care Facilities provide custodial care, supervision, and social services. Adult Day Health Care Facilities provide organized programs of rehabilitative, therapeutic, and supportive health and social services and activities. These facilities serve functionally impaired adults for periods of less than 24 hours per day in a licensed structure. More Information >
Vocational Rehabilitation Services


Division of Services for the Blind
The Vocational Rehabilitation (VR) Services is a comprehensive state program to assess needs, and to plan, develop and provide job-related services to blind or severely visually impaired individuals. Such services are designed to assist you to prepare for employment that is commensurate within your abilities, interests and informed choice and consistent with your strengths, resources, concerns and capabilities. VR services are available to you, if you are blind or have a severe visual impairment and are not currently employed; or if you are seeking to advance in your present career. More Information >
Vending Facility Program


Division of Services for the Blind
The Vending Facility Program (VFP) Services are available to eligible blind persons who are interested in and have the necessary skills to manage snack bars throughout the state. VFP locates the sales site, equips and stocks the facility initially, maintains the equipment, and provides oversight and record keeping. More Information >
Referral Request for Blind Services


Division of Services for the Blind
Looking for services for the blind or visually impaired in your area? Send us your contact information and we will direct you to helpful services. More Information >
Older Individuals who Are Blind
1-800-960-9270

Division of Services for the Blind
This program provides independent living services to older individuals who are blind, conduct activities that will improve or expand services for these individuals and conduct activities to help improve public understanding of the problems of these individuals. These services assist people in learning how to care for themselves, travel independently, and perform home management skills and other activities to promote self-reliance. Family involvement and support services are strongly encouraged. DSB contracts this service. More Information >
Jump Start Program
501-682-0330 or 1-800-960-9270

Division of Services for the Blind
The Division of Services for the Blind (DSB) and the Arkansas School for the Blind and visually impaired (ASBVI) hosts the summer Jump Start Program. This program is open to blind and severely visually impaired youth ages 16-19 years. Students are assisted in obtaining a part-time summer job and offered the opportunity to participate in recreational and educational enrichment activities. More Information >
Independent Living Rehabilitation Service for the Blind
1-800-960-9270

Division of Services for the Blind
This is a coordinated system of services to improve the ability of an individual with a severe disability to function, continue functioning, or move toward functioning independently in the family, community or to continue in employment. More Information >
Title V Community Prevention Grants Program


Division of Youth Services
Title V Community Prevention Grants Program is a federal program to fund collaborative, community-based delinquency prevention efforts. More Information >
Provider and Facility Directory


Division of Youth Services
Find community-based programs, specialized residential programs, non-residential progrms, residential programs, juvenile correction facilities and juvenile treatment centers. More Information >
Juvenile Accountability Block Grants


Division of Youth Services
Through the Juvenile Accountability Block Grants program, funds are provided as block grants to local units of government for programs promoting greater accountability in the juvenile justice system. More Information >
Formula Grants Program


Division of Youth Services
The Formula Grants Program supports local delinquency prevention and intervention efforts and juvenile justice system improvements. More Information >
Education System


Division of Youth Services
The Youth Education system is an enhancement of the knowledge and skills of each child that will produce successful academic experiences and outcomes that will be transferred and continued in the community upon release. More Information >
Comprehensive Juvenile Services, Inc.


Division of Youth Services
Community-based Programs


Division of Youth Services
The community-based program network consists of thirteen (13) non-profit organizations. The Division contracts with these programs to provide residential and non-residential services to youth who are delinquents, status offenders (FINS), or youth at risk (i.e., youth who exhibit behavior that if continued would bring them into contact with the juvenile justice system). Services are provided within the juvenile's own community, which is consistent with the concept of providing treatment in the least restrictive environment. More Information >
Casework - Juvenile


Division of Youth Services
Treatment method that includes direct intervention to address the problems, needs, or adjustments of an individual and/or family. Activities may include counseling, identifying problems, discussing alternatives, planning for solutions, telephone contacts with or on behalf of a client, group work, supervisory conferences, acting as an advocate on the client's behalf, and transportation.
Volunteer Recognition


Office of Communications and Community Engagement
Request certificates and other volunteer recognition items. More Information >
Volunteer Community of the Year Award


Office of Communications and Community Engagement
This award is designed to offer thanks and a reward to communities for their volunteer effort in serving their neighbors. More Information >
Volunteer Center Network


Office of Communications and Community Engagement
A volunteer center serves as a leadership organization for volunteer based community service, as a convener for the community, and as a catalyst for action. Centers work through local partnerships and collaborations with businesses, law enforcement, grassroots groups, schools, agencies and community leaders. More Information >
Program Management Training


Office of Communications and Community Engagement
In order to assist nonprofit organizations, the faith based community, and those who work with volunteers, DCSNS offers training on a variety of topics designed to build organizational capacity. Training is provided by area representatives, can be customized to meet your organization's needs, and is free of charge to participants. More Information >
Organizational Self-Assessment Survey


Office of Communications and Community Engagement
Survey is used to assess the development, marketing, finances, capacity/planning and volunteer management of your organization. More Information >
Governor’s Volunteer Recognition Program
501-320-3981
beth.jacks@arkansas.gov
Office of Communications and Community Engagement
DCSNS provides recognition materials for volunteer programs statewide. These materials range from certificates to bookmarks, from promotional packets to help promote your programs, to contact information for national recognition. All materials are provided free of charge. More Information >
Community Services Block Grant Program
501-682-8719

Office of Communications and Community Engagement
The Community Services Block Grant Program provides funds to support services and activities that are designed to assist low-income families to become self-sufficient. Services are provided through the 16 Community Action Agencies in the state. More Information >
Community Service Learning - Act 648


Office of Communications and Community Engagement
Legislation passed in 1993, Act 648 allows a secondary student who has completed a minimum of seventy-five (75) clock hours of documented community service learning, as certified by the service organization to the school, to be eligible to receive one (1) academic credit that may be applied toward graduation. More Information >
Certified Volunteer Manager Program


Office of Communications and Community Engagement
The Certified Volunteer Management program fosters professional excellence in volunteer management. Participants in the CVM program complete six professional management workshops and a management narrative focusing on volunteer leadership, professional standards and achievements; and new developments in the theory and practice of volunteer management. More Information >
Arkansas Community Service Awards


Office of Communications and Community Engagement
Arkansas Community Service Awards have recognized individuals and businesses for their dedication and commitment to supporting volunteerism throughout Arkansas. More Information >
AmeriCorps
501-682-7540 or 1-800-482-5850 Ext. 2-7540

Office of Communications and Community Engagement
Educational and community-based volunteer programs. More Information >
Staff Development / Organizational Development and Training
501-682-2972

Office of Finance
Organizational Development and Training (formerly Staff Development) designs and produces training for the professional development of DHS employees and for the improvement of DHS culture, organizational and work effectiveness. ODT provides monthly supervisor and update training, quarterly leadership development (Leadership in a High performance Culture) and professional development courses. ODT provides training on DHS, State and Federal personnel policies and procedures. In FY 2010, ODT designed and implemented the new DHS Professional Development Program for employees to enhance skills including but not limited to: interpersonal communications, computer, and teamwork and customer service. ODT believes it is essential to invest in the professional growth and development of all DHS employees for individual and organizational benefit.
Research and Statistics
501-320-6083

Office of Finance
Processing and reporting of Cost Allocation using the required and approved Public Assistance Cost Allocation Plan to determine the quarterly indirect costs for each DHS program, based on actual effort and benefit to each affected program, and measured using federally approved methodologies. Cost Allocation methodologies include time studies, headcounts, and other statistical methods.
Reporting and Forecasting
501-371-2094

Office of Finance
Grants Management including fiscal monitoring of DHS awards and funded projects from inception to final reporting and ensuring fiscal compliance with federal and state regulations and award terms and conditions. Financial reporting on and monitoring of over three and a half billion dollars annually awarded to DHS from federal funding sources. Maintenance of the DHS Grants Database, a current and complete comprehensive catalog of all funding sources that DHS is administering.
Recruitment Services


Office of Finance
Recruits and screens qualified job applicants.
Procurement Services


Office of Finance
Training, advisory and contract procurement activities for professional services, technical services and commodities.
Policy Development and Compliance


Office of Finance
Provides policy management services for departmental policies and administrative programs.
Payroll Services


Office of Finance
Processes personnel actions that affect and/or generate payroll; Maintains employee personnel records; Coordinates with the Office of Personnel Management on personnel transactions involving the State's classification and compensation systems.
Payroll and Benefits


Office of Finance
Processes the department's payroll for more than 7,400 employees. In addition, the Section manages the enrollment and maintenance actions of all employee benefits such as Health Insurance and Deferred Compensation programs.
Payment Processing


Office of Finance
Processes payments related to Children
Managing Support Services


Office of Finance
Material Distribution; Inventory; Printing and Duplicating Services; Mail Services.
Leases


Office of Finance
Coordination of facility leases and telecommunication equipment.
Funds Management
501-371-2094

Office of Finance
Management and monitoring the flow of DHS funding and ensuring the efficiency of fund operations; providing accurate and timely reporting of financial status and balance of funds; ensuring compliance with applicable federal and state laws and regulations, including the Cash Management Improvement Act agreement.
Accounts Receivable
501-320-6524

Office of Finance
Provides billing for Hospital Assessment Fees, Quality Assurance Fees, Provider Fees, Rents, Medicaid Match, Eligibility and other billing as needed. Provides collection for Recipient, Employee, and Provider Overpayments.
Accounts Payable


Office of Finance
Processes travel reimbursement and employee requests for travel advances; Pays invoices for vendors, clients, providers and agency credit card charges; Maintains checking accounts for Arkansas State Hospital, Developmental Disabilities Services, Office of Long Term Care and other miscellaneous accounts; Processes the department

Arkansas Department
of Human Services
(501) 682-1001

TTY: 1-800-285-1131 or dial 711 for Arkansas Relay Service

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