Office of Chief Counsel

Overview

The Office of Chief Counsel consists of five sections which provide extensive legal, investigative and hearing services to the Department.

The Appeals and Hearings Section provides administrative hearings for the appeal of adverse agency actions.  Appeals may concern Child Maltreatment, SNAP, TEA, Medicaid, Fraud, Intentional Program Violations, Estate Recovery, Adult Protection and a variety of other areas.

The County Legal Operations Section provides statewide legal representation to the Department of Human Services in the areas of child welfare and adult protective services.

The Office of Employee Relations/Office of Equal Opportunity processes employee grievances and conducts mediations and fact-finding conferences related to employee grievances and complaints. This office also ensures compliance with federal and state civil rights/anti-discrimination laws, regulations, executive orders, etc., and investigates client complaints of rude and discourteous treatment.

The General Counsel Section provides legal assistance and representation on administrative matters, litigation pertaining to delivery of services, program administration, personnel, civil rights and overpayment collections, as applicable, to all the various divisions of the Department.

The Management Assistance Section is the DHS primary point of contact for Freedom of Information Act requests. It also monitors agency promulgation of rules, provides fiscal planning and monitoring, logistics support and conducts special projects.

 

Contact Information

Office Address Phone/FAX Email
  • Office of Chief CounselP.O. Box 1437 - Slot S260
    Little Rock, AR 72203-1437
    501-320-6310
    Fax: 501-682-8009
    Email
  • Appeals and HearingsP.O. Box 1437 - Slot N401
    Little Rock, AR 72203-1437
    501-682-8622
    Fax: 501-682-6605
    Email
  • County Legal OperationsP.O. Box 1437 - Slot S260
    Little Rock, AR 72203-1437
    501-320-6294
    Fax: 501-682-8009
    Email
  • Employee Relation & Equal OpportunityP.O. Box 1437 - Slot N250
    Little Rock, AR 72203-1437
    501-682-6003
    Fax: 501-682-8926
    Email
  • Management AssistanceP.O. Box 1437 - Slot S260
    Little Rock, AR 72203-1437
    501-320-6328
    Fax: 501-683-4829
    Email
  • General Counsel SectionP.O. Box 1437 - Slot S260
    Little Rock, AR 72203-1437
    501-320-6310
    Fax: 501-682-8009
    Email

Staff

Name Title Phone/Fax
  • Mark WhiteChief Counsel501-320-6315
    Fax: 501-682-8009
  • Cory CoxDeputy Chief Counsel, General Counsel Section501-320-6353
    Fax: 501-320-1390
  • Lisa McGeeDeputy Chief Counsel, County Legal Operations501-682-1363
    Fax: 501-682-8009
  • Teri HaysManaging Administrative Law Judge, Office of Appeals and Hearings501-320-6339
    Fax: 501-682-6605
  • Bernard PigheeOffice of Employee Relations & Office of Equal Opportunity501-682-6003
    Fax: 501-682-8926
  • Lori McDonaldManagement Assistance501-320-6328
    Fax: 501-682-8009
  • Kate BridgesDHS Privacy Officer501-320-6292
    Fax: 501-682-8639
  • Alisa CarterPolicy Manager501-320-6225
    Fax: 501-682-8639