Long Term Care Information for Providers

    Memos and Transmittals

    Lists current memos and repository for past OLTC memos and transmittals. 

    Click Title for Link
    OLTC Memos and Transmittals


    Resource for long-term care facility regulations. 

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    OLTC Regulations


    Access general OLTC forms and DMS Cost Reimbursement Rules Manual forms.

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    OLTC Forms

    Minimum staffing for Long Term Care Facilities

    Minimum staffing requirements are included in the regulations that pertain to each type of facility. To view them, please go to Regulations, view or download the regulations document for the type of facility that interests you, and navigate to the staffing section.

    The Office of Long Term Care has created a Minimum Staffing Calculator for nursing facilities that you can download and install on your computer.  To learn more, click the link below.

    Click Title for Link Type
    Minimum Staffing Calculator ZIP

    Training and Education

    Resources for facility administrators that includes CEU information.

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    OLTC Training

    Options Counseling

    Resources for facilities for complying with the Options Counseling program, including instructions for on-line submissions.

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    Options Counseling

    Licensing a Facility

    The Office of Long Term Care licenses long-term care facilities in Arkansas. Facilities licensed by OLTC include nursing homes, residential care facilities, assisted living facilities, intermediate care facilities for the mentally retarded, adult day care and adult day health care centers, and post acute head injury facilities.

    New facilities require a permit from the Arkansas Health Services Permit Agency. And each long-term care facility must have a license issued by OLTC, which is renewed annually. License renewals and fees are due March 1 each year. Late renewals are subject to penalties.

    For licensure information, call one of the following numbers:

    • Nursing Homes and ICFs/MR: 501-320-6194
    • Assisted Living, Residential Care, Adult Day Care Centers, Adult Day Health Care Centers and Post-Acute Head Retraining Facilities: 501-320-6196
    Click Title for Link Type
    Arkansas Health Services Permit Agency | Opens in New Window WEB

    Incident and Accident Report

    Use the following forms for a long-term care facility to report an incident or accident to OLTC.

    Click Title for Link Type
    DMS-7734 | Incident and Accident Initial Report for Nursing Homes and ICFs/MR DOC
    DMS-762 | Facility Investigation Report for Nursing Homes and ICFs/MR DOC
    DMS-731 | Facility Investigation Report for ALFs, RCFs, PAHIs, ADCs, and ADHCs DOC
    DMS-742 | Facility Investigation Report for ALFs, RCFs, PAHIs, ADCs, and ADHCs DOC

    Financial Assistance

    To receive Medicaid-funded long-term care facility services and alternative services such as ElderChoices for seniors or TEFRA for children, the applicant must meet medical need criteria and an assets test. A medical needs assessment must be submitted by the physician, documenting why services are necessary, and must be approved by OLTC staff nurses and physicians before payment. An appeals-and-hearing process is in place for persons who are denied services.

    Extensive information about assets and Medicaid eligibility is available from the Division of County Operations.

    Click Title for Link
    Division of County Operations Section

    Nursing Home Administrator Program

    Nursing Home Administrators (NHA) are required to be licensed by the State of Arkansas. Minimum qualifications for licensure are:

    • An Associate’s Degree or higher from a college or university
    • Experience in a nursing home (3 months to 1 year depending on degree)
    • Pass a criminal record check
    • Work experience or education in the five basic core areas of accounting, management, personnel, writing, and resident care (one three-hour college course per area or eighteen weeks work experience per area)

    Once an application has been approved the applicant must pass both the State and the NAB exams.. The State exam is given in Little Rock the third Friday of each month except December. The NAB test, sometimes called the Federal test, is a computer-based test. After the NHA application has been approved by OLTC, the applicant registers for the NAB test via the internet. The applicant must contact the nearest test site and make an appointment to take the test. Please contact OLTC at 501-320-6411 for information regarding application forms and fees. Study materials for the State Exam are available to the applicant on the Internet and offered by OLTC at no cost. The applicant must purchase study materials for the NAB test.

    Individuals who do not meet the qualifications for a NHA license may be eligible to enroll in the Arkansas Administrator-in-Training program (AIT) offered by the Arkansas Health Care Foundation (AHCF). The program is designed for individuals who have at least six to seven years work experience in a nursing home but lack a degree, or have a degree but lack the work experience. The AIT curriculum is a 640-hour program consisting of facility-based training under the supervision of a preceptor and classroom courses held in Little Rock. Information about qualifications, applications forms, and fees may be obtained by contacting the Arkansas Health Care Foundation (AHCF) at 501-374-4422.

    Click Title for Link Type
    Rules and Regulations for Licensure of Nursing Home Administrators in Arkansas PDF
    Application for Nursing Home Administrators DOC
    LTC Administrator Criminal Record Check (Form DMS-7799) and Information Sheet for Administrator Applicants Regarding Criminal Record Check DOC
    Application Letter of Instruction PDF
    Administrator License Renewal Form DOC
    Reciprocity Licensing Questionnaire DOC

    Approved CEU Workshops

    See upcoming workshops in your area.

    Click Title for Link
    OLTC CEU Workshop Calendar

    Culture Change

    Resources for implementing culture change in long-term care facilities.

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    Culture Change