OLTC Contacts
 

OLTC General Number

Name Email Phone
Receptionist email 501-682-8430
 

Abuse & Neglect Facility Reports and Determinations

Name Email Phone
Renee Davison email 501-320-6188
 

ALF/RCF Administrator Program

Name Email Phone
Michelle Goodrich email 501-320-6198
Cindy Scoggins | Unit Manager email 501-320-6283
 

ALF/RCF/ADC/ADHC/PAHI Licensure & Survey

Name Email Phone
Michelle Goodrich email 501-320-6198
Cindy Scoggins | Unit Manager email 501-320-6283
 

CNA Training & Certification

Name Email Phone
Victoria Ollison email 501-320-6276
Renee Davison | Unit Manager email 501-320-6188
 

CNA Training Reimbursement

Name Email Phone
Billie Kaiser email 501-320-6461
 

Complaints

Name Email Phone
Vicki Hinkson email 501-320-6241
 

Criminal Background Check

Name Email Phone
Renee Davison | Unit Manager email 501-320-6188
 

Director's Office

Name Email Phone
Carol Shockley | Director email 501-682-8487
Brenda Styles email 501-320-6463
 

Discharge Appeals

Name Email Phone
Andrea Murdock email 501-320-6271
 

Enforcement (Nursing Facilities - Federal)

Name Email Phone
Judy Johnston email 501-320-6249
 

Form 704 - Medical Needs Determination for Nursing Facility Placement/Waiver

Name Email Phone
Leroy Mayfield email 501-320-6266
Barbara James email 501-320-6245
 

Freedom of Information

Name Email Phone
Stormy Smith email 501-320-6287
 

ICF/MR Placement Determinations

Name Email Phone
Sandrae Nicholson email 501-320-6274
Dorothy Ukegbu email 501-320-6398
 

MDS/RAI

Name Email Phone
Cecilia Vinson email 501-320-6438
501-837-8159 | Cell
 

MDS Upload

Name Email Phone
Abbie Palmer email 501-320-6278
Mark Kilburn email 501-320-6260
 

Medical Needs Determination/PASRR

Name Email Phone
Dorothy Ukegbu | Unit Manager email 501-320-6398
Kathleen Nurmohamed email 501-320-6275
 

Medical Need Determinations for Waivers - Alternatives for Adults with Physical Disabilities | Assisted Living | ElderChoices | HCBS

Name Email Phone
Sandrae Nicholson email 501-320-6274
Dorothy Ukegbu email 501-320-6398
 

Medicare/Medicaid Bed Certification

Name Email Phone
Sophie Fraser email 501-320-6194
 

Nursing Facility Administrator Program

Name Email Phone
Jean Adams email 501-320-6411
 

Nursing Facility & ICF/MR Licensure

Name Email Phone
Sophie Fraser email 501-320-6194
 

Nursing Facility & ICF/MR DON Changes

Name Email Phone
Audrey Nelson email 501-320-6273
Sophie Fraser email 501-320-6194
 

Nursing Facility Survey Review

Name Email Phone
Lori Hobbs | Unit Manager email 501-320-6242
Eyvonne Stricklin email 501-320-6289
Marilyn Taylor email 501-320-6269
Sandra Broughton email 501-320-6182
Shelley Muscovalley email 501-320-6272
 

Nursing Facility & ICF/MR Federal Survey

Name Email Phone
Rose Tabor email 501-320-6319
 

Nursing Facility State Survey

Name Email Phone
Shay Eccles email 501-320-6189
Rose Tabor | Unit Manager email 501-320-6319
 

PRTFs

Name Email Phone
Sandra Broughton email 501-320-6182
 

Staff Development

Name Email Phone
Lisa Thomas email 501-320-6396
 

TEFRA

Name Email Phone
Sherri Proffer email 501-320-6192
Kathleen Nurmohamed email 501-320-6275

OLTC Eden Educators

Name Email Phone
Shelley Muscovalley email 501-320-6272
Lisa Thomas email 501-320-6396