Welcome to Arkansas Adult Protective Services







Arkansas Adult Protective Services ("APS") administers two Acts: the Adult and Long-Term Care Facility Resident Maltreatment Act, Ark Code Ann. 12-12-1701 et seq., and the Adult Maltreatment Custody Act, Ark Code Ann. 9-20-101 et seq.

APS' statutory responsibilities include:

  1. Providing a system for the reporting of suspected adult abuse, neglect, or exploitation;
  2. Conducting prompt and thorough investigations of reported adult maltreatment;
  3. Working with law enforcement agencies, courts, and other state agencies to investigate adult maltreatment, assess alleged victims, and obtain prosecution for the offenders; and
  4. Protecting maltreated adults who are in imminent danger.
APS' Mission

APS exists in Arkansas to protect the endangered and impaired again population of this State in a respectful manner, while conducting a thorough investigation on calls received on our most vulnerable population.

Contact Information

APS Hotline 1-800-482-8049

Area 1: 479-968-5596, ext 168 : Benton, Boone, Carroll, Conway, Crawford, Faulkner, Franklin, Johnson, Logan, Madison, Pope, Sebastian, Washington, and Yell Counties

Area 2: 870-425-9631 : Baxter, Clay, Cleburne, Craighead, Crittenden, Cross, Fulton, Greene, Independence, Izard, Jackson, Lawrence, Marion, Mississippi, Newton, Poinsett, Randolph, Searcy, Sharp, St. Francis, Stone, Van Buren and Woodruff Counties

Area 3: 870-285-3111, ext 121 : Bradley, Calhoun, Clark, Cleveland, Columbia, Dallas, Garland, Grant, Hempstead, Hot Spring, Howard, Lafayette, Little River, Miller, Montgomery Nevada, Ouachita, Pike, Polk, Saline, Scott, Sevier, Union Counties

Area 4: 870-285-3111, ext 121 : Arkansas, Ashley, Chicot, Desha, Drew, Jefferson, Lee, Lincoln, Lonoke, Monroe, Perry, Phillips, Prairie, Pulaski, and White Counties


Name Title Phone
  • Shannon HalijanAPS Division Manager501-320-6440
    Fax: 501-682-6393
  • Darren JeanneretField Operations Manager479-968-5596, ext. 179
    Fax: 479-968-5310
  • Janice WoodsCustody Manager501-321-2583
    Fax: 501-623-2645
  • Cristen GibsonCustody Supervisor479-782-4555
    Fax: 479-783-9227
  • Austin MendenhallArea 1 Field Manager479-695-2916
    Fax: 479-521-2311
  • Jamie AtwoodArea 2 Field Manager870-425-8819
    Fax: 870-425-8785
  • Terri TeelArea 3 Field Manager870-285-3111, ext. 105
    Fax: 870-285-3360
  • Natasha LucasArea 4 Field Manager870-367-6835, ext. 1357
    Fax: 870-367-6944