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Office of Communications and Community Engagement

Overview

The Office of Communications and Community Engagement informs Arkansans about DHS programs and services, strengthens the agency’s community relationships and promotes meaningful volunteerism and national service in Arkansas. Its vision is a state where citizens are engaged in service to others, communities are transformed and DHS thrives as an agency of change.

Communications Team

The communications team handles all internal and external communication for the agency, including media inquiries, social media content, the agency newsletter, website content and other marketing and educational materials for DHS. The team works with all DHS divisions as part of the shared services concept. 

Helpful links: 


Newsroom - Media contacts, new releases, toolkits, and other helpful information.

Community Engagement and Faith-based Partnerships Team

Community Engagement and Faith-based Partnerships team believes that by engaging citizens in meaningful and impactful volunteer opportunities, we have the chance to tackle chronic social issues that keep Arkansans of all ages from living up to their full potential. We envision a state that has citizens who are engaged in service to others and communities that are transformed by that work. The Office administers the AmeriCorps program and other federally-funded national service programs. In addition, the Office works with a wide-range of non-profits and faith-based organizations from across Arkansas.  It also is the coordinating agency/office for volunteer and donations management within the state with the support of members of the Arkansas Voluntary Organizations Active in Disasters (ARVOAD).

Helpful links: 


VolunteerAR - is a joint effort of the Governor’s Advisory Commission on National Service and Volunteerism and the Department of Human Services’ Office of Communications and Community Engagement. The Commission is non-partisan and made up of passionate commissioners who believe that volunteers are vital to creating strong, vibrant communities. 

National Service Team

More than 5,800 people of all ages and backgrounds are helping to meet local needs, strengthen communities, and increase civic engagement through national service in Arkansas. Serving at more than 400 locations throughout the state, these citizens tutor and mentor children, support veterans and military families, provide health services, restore the environment, respond to disasters, increase economic opportunity, and recruit and manage volunteers. 

Helpful links: 

AmeriCorp - AmeriCorps engages more than 80,000 Americans in intensive service each year at nonprofits, schools, public agencies, and community and faith-based groups across the country.
Foster Grandparent Program - Foster Grandparents are role models, mentors, and friends to children with exceptional needs. The program provides a way for volunteers age 55 and over to stay active by serving children and youth in their communities.

Contact Information

Office Address Phone Email
OCCE Office

P.O. Box 1437, Slot S230
Little Rock, AR 72203-1437

(501)682-7540
TDD:
(501)682-1605

Staff

Name Title Phone Email
Amy Webb Chief Communications and Community Engagement Officer

501-682-8946

Email
Vacant Deputy Chief of Communications
Shana Chaplin Deputy Chief of Community Engagement and Faith-based Partnerships

501-320-6459

Email
Edet Frank Deputy Chief of National Programs

501-320-3991

Email
Will Roark Executive Director, Arkansas Service Commission (AmeriCorps Arkansas)

501-320-6137

Email
Betty Dukes Program Director of Foster Grandparent Program

501-682-6454

Email

Arkansas Department
of Human Services
(501) 682-1001

TTY: 1-800-285-1131 or dial 711 for Arkansas Relay Service

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