Contact Us

Adult Protective Services

APS History | Population Served | Adult Maltreatment | Dementia | Who Reports | Families and Dementia


Adult Protective ServicesArkansas Adult Protective Services ("APS") administers two Acts: the Adult and Long-Term Care Facility Resident Maltreatment Act, Ark Code Ann. 12-12-1701 et seq., and the Adult Maltreatment Custody Act, Ark Code Ann. 9-20-101 et seq.

APS' statutory responsibilities include:

  1. Providing a system for the reporting of suspected adult abuse, neglect, or exploitation;
  2. Conducting prompt and thorough investigations of reported adult maltreatment;
  3. Working with law enforcement agencies, courts, and other state agencies to investigate adult maltreatment, assess alleged victims, and obtain prosecution for the offenders; and
  4. Protecting maltreated adults who are in imminent danger.

APS' Mission

APS exists in Arkansas to protect the endangered and impaired again population of this State in a respectful manner, while conducting a thorough investigation on calls received on our most vulnerable population.

Contact Information

APS Hotline 1-800-482-8049

Area 1: 479-968-5596, ext 168: Benton, Boone, Carroll, Conway, Crawford, Faulkner, Franklin, Johnson, Logan, Madison, Pope, Sebastian, Washington, and Yell Counties

Area 2: 870-425-9631: Baxter, Clay, Cleburne, Craighead, Crittenden, Cross, Fulton, Greene, Independence, Izard, Jackson, Lawrence, Marion, Mississippi, Newton, Poinsett, Randolph, Searcy, Sharp, St. Francis, Stone, Van Buren and Woodruff Counties

Area 3: 870-285-3111, ext 121: Bradley, Calhoun, Clark, Cleveland, Columbia, Dallas, Garland, Grant, Hempstead, Hot Spring, Howard, Lafayette, Little River, Miller, Montgomery Nevada, Ouachita, Pike, Polk, Saline, Scott, Sevier, Union Counties

Area 4: 870-285-3111, ext 121: Arkansas, Ashley, Chicot, Desha, Drew, Jefferson, Lee, Lincoln, Lonoke, Monroe, Perry, Phillips, Prairie, Pulaski, and White Counties



Name Title Phone Email
Shannon Halijan APS Division Manager 501-320-6440
Fax: 501-682-6393
Vacant Field Operations Manager 479-968-5596, ext. 179
Fax: 479-968-5310
Janice Woods Custody Manager 501-321-2583
Fax: 501-623-2645
Cristen Gibson Custody Supervisor 479-782-4555
Fax: 479-783-9227
Austin Mendenhall Area 1 Field Manager 479-695-2916
Fax: 479-521-2311
Jamie Atwood Area 2 Field Manager 870-425-8819
Fax: 870-425-8785
Terri Teel Area 3 Field Manager 870-285-3111, ext. 105
Fax: 870-285-3360
Natasha Lucas Area 4 Field Manager  870-367-6835, ext. 1357
Fax: 870-367-6944



Arkansas Department
of Human Services
(501) 682-1001

TTY: 1-800-285-1131 or dial 711 for Arkansas Relay Service

Google Map | Contact Us