Hotlines

 

Adoptions 1-888-736-2820
Adult Protective Services 1-800-482-8049
​​Arkansas Poison Control Center ​1-800-222-1222
ARKids First 1-888-474-8275
Child Abuse Hotline 1-800-482-5964
Child Abuse Hotline TDD 1-800-843-6349
Child Care Assistance 1-800-322-8176
Child Care Resource And Referral 1-800-445-3316
Child Support Information 1-877-731-3071
General Customer Assistance 1-800-482-8988
General Customer Assistance TDD 1-501-682-8933
Fraud And Abuse Hotline 1-800-422-6641
Medicaid Claims Questions 1-800-482-5431
Medicaid Transportation Questions 1-888-987-1200
Security/Privacy Hotline ​ 1-501-320-3911
Senior Medicare Fraud Patrol 1-866-726-2916

  

Programs and Services

  • Service:Adult Abuse Hotline
    About:Do you suspect an adult is being abused or neglected at home or in a care facility? If so, call our hotline to make a confidential report.
    Contact:Call 1-800-482-8049
  • Service:ARKids First Health Insurance | More Information
    About:ARKids First health insurance provides two coverage options for more than 70,000 Arkansas children who otherwise might have gone without. ARKids A offers low-income families a comprehensive package of benefits. ARKids B provides coverage for families with higher incomes.
    Contact:Call 888-474-8275 | Spanish 800-482-8988
    Website:ARKids First Health Insurance
  • Service:Child Abuse and Neglect Reporting | More Information
    About:Anyone who suspects child maltreatment may report. Some people (for example, doctors, teachers and school counselors) must, by law, report suspected child maltreatment. Learn how.
    Contact:Call 1-800-482-5964
  • Service:Child Care Assistance | More Information
    About:Child Care Assistance is a program that is available for low-income families. This program provides financial assistance for quality child care and is made possible by the Child Care Development Fund (CCDF).
    Contact:Call 501-682-8947 or 1-800-322-8176
  • Service:Choices in Living Resource Center
    About:The Choices in Living Resource Center is an Aging and Disability Resource Center (ADRC). We provide helpful information about long term services and supports in Arkansas. Trained Counselors are here to help you sort through the many options that are available and to assist you in making informed decisions. Anyone may contact us for assistance at 1-866-801-3435 — there is never a cost.
    Contact:Call 866-801-3435
  • Service:Electronic Benefits Transfer System (EBT) | More Information
    About:Electronic Benefits Transfer (EBT) is a system which makes the issuance of SNAP and TEA (cash) benefits faster and easier through the use of electronic transactions. Recipients can access their TEA benefits at participating Automated Teller Machines (ATMs) and Point of Sale (POS) devices displaying the Quest mark. SNAP benefits can only be used to purchase eligible food items at FNS authorized stores displaying the Quest mark.
    Contact:Call 1-800-997-9999
  • Service:Gambling Helpline | More Information
    About:A 24 hour helpline for Gambling Addiction
    Contact:Call 1-800-522-4700
  • Service:Medicaid Program | Eligibility and Enrollment | More Information
    About:Medicaid reimburses health care providers for covered medical services provided to eligible needy individuals in certain categories. Eligibility is determined based on income, resources, Arkansas residency, and other requirements. Covered services also vary among categories.
    Contact:Call 1-800-482-8988
  • Service:Special Investigations
    About:To investigate possible fraud of SNAP, TEA, or Medicaid benefits
    Contact:Call 800-422-6641
  • Service:Substance Abuse Helpline
    About:A 8 hour helpline for Substance Abuse Addiction (Monday - Friday 8:00 A.M. until 4:30 P.M.)
    Contact:Call 1-501-686-9866